this post was submitted on 16 Nov 2023
334 points (99.4% liked)
Bikini Bottom Twitter
3568 readers
645 users here now
Are ya ready kids?!
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Anyone who says the customer is always right likely doesn't have to deal with customers personally.
The customer is always right about what they want and don't want. They aren't always right about what they do and don't deserve.
The customer is absolutely not always right, but they should be accommodated as much as is reasonable.
Where it applies: in big ticket sales where the purchase can be optioned. Like car sales. If they say the interior color isn’t to their liking, you respond “I agree, it looks like a football exploded in here”
Where it does not apply: when insisting that a sale from three years ago should still be applicable today, and btw here’s some expired coupons from the company that was the previous building owner.