We're at the end of our rope with Asda. Everything is being substituted, and we're fine with that when it's just another brand of the same thing but like they're sending entirely different vegetables to the ones we need, they're substituting meat-free ordered items with actual meatballs, etc etc. It's got the point where the delivery guy just apologises sadly every week.
It's possible to set "do not substitute" on everything but it's a ballache, and then we'd still have to go shopping anyway since half our order would still be missing.
So. Which supermarkets actually deliver most of what you order? Or at the very least, have a sane policy of substitutions?
Thanks!
Edit: Added a cute dog pic for a bit of extra casualness.
Makes sense I suppose, just thought there might be some sort of pattern to emerge from the replies to give us a clue where to start experimenting. Mostly the pattern seems to be they're all shite, which I probably shouldn't be surprised at haha
Yeah, as I said it's going to be based on region. If you are served out of a store you can at least go in and have a look at how well it is run and how well things are kept stocked. The pickers pick off the same shelves as regular shoppers there. CFCs are a bit more of a black box but in theory they work better because you can run everything so much more smoothly and predictively. In practice though pickers there are far more overloaded and there is less ability to break from the plan and there is just less backstock in general. If someone drops a case of jam then that might be all there is until tomorrow.
Only real thing you can do is give them a go. It's worth remembering that Tesco and Asda are independent, but Morrisons, Waitrose, M&S, and Ocado might actually be working out of the same site.
The other option is meal kit delivery. I know some people who use HelloFresh and they seem to be generally pleased with it. There are some mistakes but they keep using them so it can't be terrible.