this post was submitted on 18 Oct 2023
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In my experience, Better Help doesn’t provide a worthwhile service. They charge around $300/mo and will postpone and cancel your appointments so you end up getting in one, maybe two, appointments in a month, but with the added stress of needing to work your schedule around their shitty time management. My partner tried them out for a couple months out of desperation at the lack of local therapists who take our insurance and it was a net negative for her.
Sorry to hear that it went poorly for you two, the only 2 people I've known who have used their services had a good (or at least better than local) experience with them.