this post was submitted on 11 Oct 2023
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T-Mobile US Unofficial Lemmy Community

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Unofficial Lemmy Community for all things related to T-Mobile US.

This Lemmy community is based on the r/tmobile subreddit.

Any moderator of r/tmobile that would like moderator access here feel free to send me a message.

Rules (currently copied from the T-Mobile subreddit):

  1. No doxxing

Do not post someone's personal information. Not only is this against the rules here, it's frowned upon lemmy-wide. Please don't reveal any information that can be used to track someone down in real life. It just simply isn't a nice thing to do. Examples might include the full name of any T-Mo employee who helped you, or something that could be used to put their job in jeopardy.

  1. Keep it cool

Simple. Just be excellent to each other. Don't get too heated, don't start tossing ad hominem attacks at people. Focus on the subject, not the person making the point. And if someone is legitimately trying to help you but you're not getting the answer you want, please don't lash out at people. We're all trying to help to the best of our abilities.

  1. Don't be negative

If you need help, please ask! If you're going to complain, make it a constructive complaint. We are all here to help. Posts that are made to bash T-Mobile/Sprint/AnyCarrier/Person/System etc will be removed.

Posts that are purely negative and/or do not promote further conversation will be removed.

  1. Be ethical

Do not be unethical. This includes trying to avoid tethering limitations, offering to bribe employees for device unlocks, or recommending things that break the T&Cs.

  1. Stay on-topic

The purpose of this lemmy community is to discuss all things T-Mobile. Try and focus on T-Mobile when you make your post. Non-T-Mobile posts are allowed if the goal is a discussion about T-Mobile. Direct links to other carrier's advertisements or press releases will likely be removed. Constructive criticism about T-Mobile is perfectly acceptable, but hate, memes, and pure bashing is not.

  1. _______ goes in the Megathread

Megathreads are used when popular topics begin generating lots of posts. If there is a megathread on a topic, that is where you post belongs. Please respect this subreddit by asking your question there first. An exception to this rule is if a major change or breaking news about a megathread topic occurs. Your post may be allowable then.

  1. No account sharing

Posts asking for or offering lines on someone elses account, personal or business, is prohibited.

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[โ€“] Veedem 1 points 1 year ago (1 children)

You were able to port your number over with no issue?

[โ€“] extant 1 points 1 year ago* (last edited 1 year ago)

As I recall they give you a sim card via mail and it has a temporary number associated with it and you can swap sims and use that temp number for a few days while you trial it. Then when you're ready install the mint app on your phone and follow the prompts, it will check compatibility with your phone and then it starts the porting number and I think I might have had to go to network settings and type something in or at least verify it.

It only took a minute or two and was mostly seamless if you already know where the mobile network settings are on your phone, and if you don't they had a few help articles and videos.

One thing I do recall was when I made my account it didn't say there was a limit on how long the password can be and using the website it truncates your password length automatically but the mobile app does not. So for example if I choose "onehundredfive" as my password which is 14 chars and their system only has a max length of ten then when I created my account on their website it took the "onehundredfive" and truncated it to "onehundred" discarding the rest so when I login later on the website it works fine because it's still only taking the first ten and ignoring the rest. On the mobile app it doesn't truncate so it's logging in with "onehundredfive" but my password is actually just "onehundred" in their system.