T-Mobile US Unofficial Lemmy Community

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Unofficial Lemmy Community for all things related to T-Mobile US.

This Lemmy community is based on the r/tmobile subreddit.

Any moderator of r/tmobile that would like moderator access here feel free to send me a message.

Rules (currently copied from the T-Mobile subreddit):

  1. No doxxing

Do not post someone's personal information. Not only is this against the rules here, it's frowned upon lemmy-wide. Please don't reveal any information that can be used to track someone down in real life. It just simply isn't a nice thing to do. Examples might include the full name of any T-Mo employee who helped you, or something that could be used to put their job in jeopardy.

  1. Keep it cool

Simple. Just be excellent to each other. Don't get too heated, don't start tossing ad hominem attacks at people. Focus on the subject, not the person making the point. And if someone is legitimately trying to help you but you're not getting the answer you want, please don't lash out at people. We're all trying to help to the best of our abilities.

  1. Don't be negative

If you need help, please ask! If you're going to complain, make it a constructive complaint. We are all here to help. Posts that are made to bash T-Mobile/Sprint/AnyCarrier/Person/System etc will be removed.

Posts that are purely negative and/or do not promote further conversation will be removed.

  1. Be ethical

Do not be unethical. This includes trying to avoid tethering limitations, offering to bribe employees for device unlocks, or recommending things that break the T&Cs.

  1. Stay on-topic

The purpose of this lemmy community is to discuss all things T-Mobile. Try and focus on T-Mobile when you make your post. Non-T-Mobile posts are allowed if the goal is a discussion about T-Mobile. Direct links to other carrier's advertisements or press releases will likely be removed. Constructive criticism about T-Mobile is perfectly acceptable, but hate, memes, and pure bashing is not.

  1. _______ goes in the Megathread

Megathreads are used when popular topics begin generating lots of posts. If there is a megathread on a topic, that is where you post belongs. Please respect this subreddit by asking your question there first. An exception to this rule is if a major change or breaking news about a megathread topic occurs. Your post may be allowable then.

  1. No account sharing

Posts asking for or offering lines on someone elses account, personal or business, is prohibited.

founded 2 years ago
MODERATORS
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cross-posted from: https://lemmy.zip/post/26997545

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Customers that have at least one voice line on any T-Mobile postpaid account will be able to add Home Internet unlimited for just $30/mo.

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Mobile and KKR Announce Joint Venture to Acquire Metronet and Offer Leading Fiber Solution to More U.S. Consumers...

.... has entered into a definitive agreement to establish a joint venture (JV) with leading global investment firm KKR (NYSE: KKR) that will acquire Metronet including its broadband infrastructure, rapidly growing residential fiber business operations and existing customers... ... Metronet will focus on build plans, network engineering and design, network deployment, and customer installation.... .... expected to reach 6.5 million homes passed by the end of 2030.... ..... The transaction is expected to close in 2025, subject to customary closing conditions and regulatory approvals. At closing, T-Mobile is expected to invest approximately $4.9 billion to acquire a 50% equity stake in the JV and 100% of Metronet’s residential fiber retail operations and customers, as well as funding of the JV.

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submitted 7 months ago* (last edited 7 months ago) by thegoodnamesaregone6 to c/tmobileus
 
 

Here is a chart showing how T-Mobile US's coverage has changed over the past 3.5 years on each band. Data comes from T-Mobile.

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submitted 7 months ago by DannyMac to c/tmobileus
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T-Mobile made waves back in 2021 when they automatically set user privacy settings to on by default for sharing customer info with advertisers. It made a lot of people angry then, and a new setting that’s appeared in the same settings is once again enabled by default.

A new toggle has shown up in the T-Mobile “Privacy Center”, and it appears to have first been spotted a month ago on Reddit. The toggle is for allowing “automated profiling” of your user data to analyze and predict how a user might behave, particularly when interacting with support.

This article will dive into what exactly “profiling” is in this context, and how you can opt-out for your account.

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T-Mobile Is Forcibly Moving Those on Older Plans to Some of Its Newer Ones in November. Key takeaway: You can Opt-out but have to call T-Mobile Customer Care to do so. My Magenta to Go5G basic plan would cost $240 more annually for the added additional bonus of...extra hotspot data. That's it.

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Well, I just spent an hour with customer service. First trying to gain access to my own bill. Then trying to understand why I'm being charged for Pandora Premium "on us", which clearly is not "on us", and I never signed up for (T Mobile assured me I did).

Made me wonder how many others went from a free Tidal account to a not free Pandora account.

Anyone else?

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I'm hoping someone here has recent experience and can tell me how things worked out.

We have international data and sms built into our plans and really, that's all we need. We know we're covered there.

We'll be travelling lesser-known and well-known sites in Italy and I'm concerned about connection quality and connection speeds. We did okay in the past, but always found ourselves doing anything meaningful when we got back to our room (WiFi).

Does anyone know if we should expect 2G, LTE, 5G?

Genoa-Cinque Terre (area)-Florence-Rome

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Just tried to send a friend a story about Parkinson's from lemmy.world and every single time TMobile strips the link from my SMS. They let tumblr.com though.

I just looked up if they're actively censoring other sites and, yes. They are. They claim they're only doing this to obscure domains (.xyz and so on) but I just watched a YouTuber demonstrate .com censorship too. So it seems it's less arbitrary than they claim.

https://community.t-mobile.com/accounts-services-4/why-is-t-mobile-censoring-our-sms-40519

https://www.reddit.com/r/tmobile/comments/rskfmx/video_evidence_of_tmobiles_sms_blocking_the_more/

The conservatives are crying about it like it's just them getting censored but it seems it's beyond party lines if I can't share an article about Parkinson's research.

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Earlier today, T-Mobile unveiled a new update to its network: network slicing.

In a blog post, T-Mobile EVP & Chief Technology Officer, John Saw, described what network slicing is. Saw also revealed that they were already able to use 5G network slicing for a remote video production on a commercial network.

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T-Mobile and Best Buy go way back — and by way back, we mean just about two years as of now. Users could look through and shop T-Mobile’s plans and devices from Best Buy stores without needing to go to a T-Mobile location. That way, T-Mobile became more easily reachable by users.

The partnership was sort of an extension and expansion of the agreement between Sprint and Best Buy prior to the acquisition of Sprint by T-Mobile. Unfortunately, not everything lasts forever.

The carrier is apparently ending their partnership with Best Buy, and the retailer will not offer the carrier’s services through its stores anymore.

As per a Reddit post and independently confirmed by us here at The Mobile Report, T-Mobile will not renew its contract with Best Buy, which first entered into effect in 2021. As a result of this change, T-Mobile’s plans and services will be slowly phased out over the course of the next few weeks.

Best Buy will remove T-Mobile’s landing page from its website on August 31st, and two weeks later, on September 14th, the retailer will end all exchanges and activations in stores.

From the period encompassing September 15th to October 1st, only returns will be allowed. These will shut down as well on October 1st, ceasing all links between T-Mobile and Best Buy completely.

We’re not exactly sure of the reason behind this fallout, as neither T-Mobile nor Best Buy have commented publicly on the matter. It’s likely that as we near August 31st, some sort of public announcement will be published by one or both companies, given that the timeline we detailed above will probably need to be announced so users are aware of what will happen.

For now, though, we can only speculate on what’s happening here. It’s definitely an important loss, however, given users were able to snag really good deals on phones sold through Best Buy during shopping seasons such as Black Friday.

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submitted 1 year ago* (last edited 1 year ago) by [email protected] to c/tmobileus
 
 

Last week, it was revealed that T-Mobile will no longer be offering Tidal as a perk to its customers. The company stopped offering the music streaming service as a perk yesterday, August 1st. And now, we’re learning what the Un-carrier’s next plan is.

In the original report, T-Mobile promised that it would be replacing the service soon. But as The Mobile Report shared, we now know what it will be.

The publication obtained internal communication documents where employees were told of a new perk that will be replacing Tidal.

As it turns out, select Magenta Complete customers will now be given access to Pandora. The document shares that only customers on a Plus or Premium rate plan will be offered the Pandora on US perk. The primary account holder on the plan will receive an SMS with a redemption link. The offer must then be redeemed by October 31, 2023. This will give them a one-year subscription to Pandora Premium.

Meanwhile, customers who were affected by T-Mobile’s decision to stop offering Tidal received an email from the streaming service. The email contained a payment method so that they can continue using the service.

Source: The Mobile Report

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