this post was submitted on 19 Sep 2023
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PlayStation | PS5

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Is anyone else getting problems with charging from an external USB charger after the latest DualSense update?

We updated both controllers, and now neither will charge from an Anker USB charger we've been using. They both charge from the PS5 itself. The charger works fine for phones.

It's like they've updated them to no longer charge from any source other than the PS5, and maybe official PS5 charging docks. Don't have one of those to test.

Annoying to say the least, as it means playing while charging now needs a cable trailing across the living room floor.

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[–] Event_Horizon5 7 points 1 year ago (1 children)

This is going to sound ridiculous, but I found that the USB-C cable included with my PS5 will only work with my Anker USB charger if the USB-C connector is flipped the right way. In one orientation it works, and in the other it doesn't.

[–] [email protected] 1 points 1 year ago (1 children)

After a bit of playing about, it seems related to current battery level and whether it's currently on.

Like plugging in at 2 bars won't charge it at all now, either on or off, and not even directly in the PS5, where at 0 bars, we managed to get it charging in the Anker charger by powering the controller off, plugging it in, and then you could power on again and have it carry on.

I don't know if this is intended or a bug.

[–] Event_Horizon5 2 points 1 year ago

That's very strange behavior but I'm glad to hear you have a workaround.

I am pretty sure that the Dualsense controllers do not implement the USB-C charging standard correctly, or Sony has done some additional proprietary stuff to it. As someone who wants to USB-C all the things, this is extra annoying to me.