this post was submitted on 16 Sep 2023
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Google says it can’t fix Pixel Watches, please just buy a new one | With no official repair program and no parts, broken Pixel Watches are just e-waste.::With no official repair program and no parts, broken Pixel Watches are just e-waste.

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[–] [email protected] 82 points 1 year ago (12 children)

Their support is infamously hard to contact, they discontinue projects very often, and now this. Google makes some very interesting products, but there would have to be a huge shift at the company, which won't happen, for me to buy them.

[–] Archer 9 points 1 year ago (3 children)

They immediately lost my business with no public followup on 911 dialer bugs on Pixels. Plus there is ALWAYS a huge hardware problem on flagship Pixels, every single generation. Went iPhone SE and really why would I ever move back?

[–] andysteakfries 7 points 1 year ago (2 children)

I've had a lot of pixels in my family and the only one that had major issues was the Pixel 4.

I think you may be buying into overblown anecdotal nonsense.

[–] [email protected] 2 points 1 year ago* (last edited 1 year ago)

As have I, and my experience is similar to the other guy.

Fingerprint on the 6 drove me nuts.

On 7 pro now. My tap to pay goes away randomly sometimes until I restart the phone. 7pro camera is hit and miss, mostly missed. Takes very detailed photos, but the quality is far worse than pixels older than pixel 6.

[–] Archer -5 points 1 year ago* (last edited 1 year ago)

There were multiple public reddit posts about a Pixel 911 dialer bug - NOT the Teams one that we already had, but a new one. No follow-up on that and from what I've heard it's more productive to scream into the void than contact Google support, so I picked up and left. Glad I did too, Android is death by a thousand laggy cuts compared to iOS. For me, the choice was simple: I need rock solid 911 support, immediate attention on critical bugs, and a phone that didn't lag. iPhone is the only major flagship that can do everything on that list

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