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Paid full price and got this in the mail (open box). GameStop and I have different definitions of “new”
(i.imgur.com)
this post was submitted on 13 Sep 2023
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Go try selling an open copy of a game on eBay or Craigslist as “new”. You won’t get people paying “new” prices for it. You will get people paying “used” prices. And your prices will be even lower if the case is all grubby and covered in stickers, as GameStop tends to do.
If they want to sell these as “open box”, fine, but selling them as new for new prices is downright shitty and that is what people have a problem with.
This is not a tough concept to grasp. No other retailer is shitty enough to open all their products, sell them at full price, then tell their customers to fuck off when they complain.
Fuck GameStop.
Yeah big difference between some random seller and an actual company that can get the book thrown at them for being shady. New requires closed box for p2p sales because you can't trust anyone at all. If I could somehow definitively prove that I've not actually played a game and the only thing removed was the plastic covering then, yeah, I could easily sell it as new.
Let’s put it another way.
When I buy a new product, I’m paying for everything that comes inside the shrink wrap, case included. Once you open that case, the case is used. It is no longer in brand new mint condition.
If GameStop had a reputation for taking care of their open boxes and ensuring that they were in as close to mint condition as possible, I probably wouldn't care. But they don't. Every time this happened to me, I got a scuffed up case covered in hard to remove stickers. In some cases, you end up like OP and pay the full new price for a bare disc with no original case or manual. The fact that you are OK with that is astounding.
Why are you so eager to defend shitty behavior that only GameStop engages in? Are you just completely oblivious to the fact that many people who still buy physical games want to keep the packaging in good condition?