this post was submitted on 16 Aug 2023
256 points (96.4% liked)
Technology
59216 readers
2512 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
I'd agree with you if it was expected that prices would go up.
If I buy that HDMI cable for 9.99 at a store, I know that some of that money is going towards the store's upkeep, employees, all that.
If I bought that cable at some gas station close to my house for 14.99, I know I could get it for cheaper, so I know I'm paying 5 extra for some convenience.
If I bought the same cable for 12.99 and a 5$ convenience fee from a delivery app, and learn it was a 9.99 cable, I was told the convenience fee was 5, but I paid 7 for convenience. I'm mad, because I was lied to.
It's not about the higher charges. Not directly. It's about the fact that I already covered the purchase price for the product and the service charge for delivery, but then I was secretly charged even more.
It's about the deception. Like when a thing is normally 40$ but then it goes on sale, so the tag reads "~80$~ 49.99$"
Yeah that's the whole discussion. Instacart charges fees for its use but it also doesn't show customers the receipt it got from the store, because the prices it says goods cost it don't match what it paid.