this post was submitted on 17 Aug 2023
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Steam Deck

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A place to discuss and support all things Steam Deck.

Replacement for r/steamdeck_linux.

As Lemmy doesn't have flairs yet, you can use these prefixes to indicate what type of post you have made, eg:
[Flair] My post title

The following is a list of suggested flairs:
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[Help] - A request for help or support.
[News] - News about the deck.
[PSA] - Sharing important information.
[Game] - News / info about a game on the deck.
[Update] - An update to a previous post.
[Meta] - Discussion about this community.

Some more Steam Deck specific flairs:
[Boot Screen] - Custom boot screens/videos.
[Selling] - If you are selling your deck.

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I had some performance problems. Suddenly, steam deck lost about 60% of its performance in games. My troubleshooting didn't help. After that, I contacted steam support. We were talking for about a week, but nothing helped, so they agreed to send me a replacement.

I have to say… The fresh vent smells even better than I remember.

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[–] [email protected] 64 points 1 year ago (14 children)

They sent a full replacement after 1.5 years? Damn that's some good support.

[–] [email protected] 47 points 1 year ago (12 children)

Because shit shouldn't just break after 1.5 years

[–] timi 39 points 1 year ago (4 children)

Apple will sell you a laptop with dead pixels on the screen and refuse to replace it unless a certain minimum number are dead. I was furious.

[–] [email protected] 8 points 1 year ago* (last edited 1 year ago)

I used to work for a company that made an ultra low budget android tablet. We had dead pixels on like 10% of them. Our LCD provider would tell us the same thing. Unless there are at least 3 dead pixels, they aren't taking them back. We changed our LCD provider ASAP, but we sold probably 1-2K of those POSes. That's probably 100-200 $50 tablets with dead pixels.

But at least our tablets were $50 pieces of trash, not $2000+ MacBooks.

[–] [email protected] 7 points 1 year ago (1 children)

Wow, I'd expect that from a knock-off monitor company, but Apple? That's crazy.

[–] LUHG_HANI 5 points 1 year ago

They mostly do that these days. Not many monitors have dead pixel policies.

[–] [email protected] 2 points 1 year ago

I had a 3 day old Macbook Pro have the screen shatter when opening it. The store said it would be covered then the repair center said it would be $2000 which was only $600 less than the entire laptop. Took like 3 hours on the phone and finally the freaking store paid out the repair center. Thinkpads from now on lol

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