this post was submitted on 14 Aug 2023
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Starting the whole "manager" part of my customer service role and I am already so frazzled trying to teach someone how to do my job.
It's head empty time.
Edit: Don't want to make two posts in the span of ten minutes but oh my God. Called my doctors because I needed my referral emailed and the receptionist is like "oh we don't email anymore because Covid's over ๐คช" fuck off. I'm sick of able-bodied people thinking that just because we don't have lockdowns anymore that Covid is eradicated. Sure... we don't have lockdowns, but people are still affected by Covid. I most likely have long covid. Like... fuck off seriously. "Covid's over", girl, bye.
Huh. I thought that was supposed to be one of the positive things came out of all this; a recognition that email referrals and prescriptions and telehealth etc were a good idea that helped a lot of people and ought to be continued, irrespective of whether there's a pandemic on or not. Sounds like they're just being arbitrary/lazy.
Honestly! Like because of my chronic pain it's painful to walk long periods. My work is close to my doctors, but for what should be maybe a 2 minute walk, takes me maybe 5 - 10 minutes including the one or two stops in between. I just thought it'd be easier and quicker to get it emailed.
I even asked the doctor if I could get it emailed and she was like "the receptionists aren't here but it can be done on Monday", like cool awesome. But I didn't even get a message or whatever to be like "yeah soz we can't do it". Luckily I did it today before my appointment on Thursday but man...