The authors did note that they had to exclude survey results for 13 respondents because they puzzlingly rated maximal or nearly maximal levels of both satisfaction and regret. The authors speculated that these respondents may have misread the instructions and misunderstood that the scales were reverse scored for the two ratings.

lol exclude the data that doesn't match your hypothesis and you can probe anything.

[–] seacocker 3 points 1 year ago

You can't include nonsensical data. The correct thing to do is note it in the paper, like they did.

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