I kept burning my food or wait forever for the pan to heat up and I finally understand why. Each knob has a different direction for the Hi and Lo (also why isn’t it Low).
this post was submitted on 29 Jul 2023
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You have double burners. Some of your knobs have two HI and two LO positions, one for one burner and one for both burners.
On top of the stove this looks like two concentric heating elements. You can turn on one or both. Turning on both is sometimes called a “fast boil” burner.
The best solution the industry has come up with is to put two control surfaces into one knob, so instead of the control surface being a full circle it’s a half circle.
There’s no way to make all the knobs match in appearance unless all the burners have optional double burner operation.
source: am appliance salesman.
My folks had a stove with two (electric) heat elements in the same way I assume OP has, to use both, you had to go 360° all the way to a full circle where it "clicked", then go back to where you wanted it at. Much easier and sensible IMO than whatever the hell this headache is.