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Your Ubisoft account can be suspended and subsequently permanently deleted for 'inactivity,' taking your games library with it (www.pcgamer.com)

submitted 1 year ago* (last edited 1 year ago) by BombOmOm to c/[email protected]

37 comments fedilink hide all child comments

Direct from the horse's mouth: https://www.ubisoft.com/en-us/help/account/article/closure-of-inactive-ubisoft-accounts/000079595

Edit: The Ubisoft page linked here has almost completely changed in the last day.

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[–] [email protected] -2 points 1 year ago (1 children)

This is such a non issue.

Literally from the link that was posted

We may also close long-term inactive accounts to maintain our database. You will be notified by email if we begin the process of closing your inactive account.

If your account was flagged as inactive and you would like to keep using it, you can cancel the closure of your Ubisoft account.

Did you even read it.

They are not closing your account randomly they're closing old accounts as is required by law, you are wand that this will occur and given time to log in and prevent it from happening.

And there isn't anywhere on that page where they say they will delete your old game so I don't know why that bit comes from.

[–] inclementimmigrant 2 points 1 year ago* (last edited 1 year ago)

Please cite the law in play then.

Also the article literally states that once a account is closed, the account cannot be recovered so please point out how one would go about accessing the digital games you bought after they closed your account.

Edit to add things I found about the GDPR and ubi being assholes.

The GDPR does not specify a specific period of inactivity after which user information must be deleted. However, it does require organizations to implement appropriate technical and organizational measures to ensure that personal data are erased or anonymized when they are no longer necessary for the purposes for which they were collected. This means that organizations should have a process in place for regularly reviewing and deleting personal data that is no longer needed.

And a PC gamer article from 2021.

https://www.pcworld.com/article/559218/could-gdpr-policy-erase-your-games-it-happened-to-an-ubisoft-customer.html

Seems to me in my IANAL analysis is that there is UBI could very easily justify not deleting a user's account with games attached considering the point of the account is to buy their games but they don't because they're a crappy game company.