this post was submitted on 22 Jul 2023
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How do I prevent hackers from stealing my debit card information? (self.technology)
submitted 1 year ago by Snowman44 to c/technology
62 comments fedilink hide all child comments
 

My wife and I keep getting our debit cards stolen online. We notice the charges and are able to dispute them and cancel our cards, but it sure is annoying.

We don't put our card information on suspicious websites. They're on well known websites like amazon and Facebook.

We ran out emails through a data breach checker and it found nothing.

I don't think there's any malware on our devices.

Any idea what could be happening and how to prevent it?

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[–] jesterraiin 5 points 1 year ago* (last edited 1 year ago) (2 children)

Interesting.

Does it concern the cards from the same bank? I've read about some banks actually abusing their own clients and meddling with their money...

[–] Snowman44 5 points 1 year ago* (last edited 1 year ago) (2 children)

Yeah they're all from the same bank.

[–] _wintermute 6 points 1 year ago* (last edited 1 year ago)

Not likely but could be that the bank is compromised. Not that it makes much difference, but is it a major bank? Do you have cards from other banks that don't get stolen regularly? Do you use a specific local atm regularly? Always tug on the card scanners at ATMs and gas pumps to ensure a skimmer isn't being used. If there is a skimmer you will likely be able to pull it off or it will wiggle in a strange way, letting you know it's not "stock"

[–] jesterraiin 4 points 1 year ago (1 children)

Could you try and set up a test account in different bank and check whether the problems spread onto the new card too?

[–] Snowman44 5 points 1 year ago (1 children)

I have a credit card too, but I don't use it as much. It's from a credit union, not my bank. I don't remember it ever getting stolen.

[–] jesterraiin 4 points 1 year ago (1 children)

I think we may be on the correct track, sir. I'd encourage you to try out different bank, if it's not much of a hassle.

There's an additional possible test - you may want to ask people that you and your wife know about, who have cards in the same bank, whether they've ever found some puzzling stuff about their financial history there.

[–] Snowman44 4 points 1 year ago (1 children)

Yeah I could try that.

[–] jesterraiin 3 points 1 year ago

Goodluck.

And if it's going to solve your problem, please share your experience with other people.

[–] [email protected] 2 points 1 year ago (1 children)

I’ve read about some banks actually abusing their own clients and meddling with their money…

Might also be an employee there making a few bucks on the side…

[–] jesterraiin 1 points 1 year ago

Might be, but then it's criminal case, pretty much...