this post was submitted on 12 Jun 2023
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[โ€“] Tangent 7 points 1 year ago (1 children)

Having spent the last couple of decades in tech support I'd say you're being very generous with the estimate of ~20% of people being willing and able to read so they can understand something...

[โ€“] [email protected] 3 points 1 year ago

Yeah. I was a lot more cynical before now. Half a year ago I would have said like 5%. And thank you for your service o7.