A lot of corporate entities nowadays seem very intent on projecting the correct image to their customers/shareholders/users/etc. Personally I think this is because they're a little stuck in the past when it comes to marketing and images. Regardless, this has resulted in a lot of industries becoming very closed off. Not necessarily for nefarious reasons, but because they want complete control over their image.

I wonder whether it ever occurs to people like Josh and Stan that for most people, silence is damning? Especially nowadays, where a story will break within minutes. But because they demand total control over the image of the club, they refuse to acknowledge an issue or try to demonstrate that they're trying.

Read: All I wanted was for the club to say "we get that you're frustrated. we're looking." Instead, we hear nothing except the tidbits that Mikel and Declan let slip in interviews.