this post was submitted on 24 Jan 2025
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techsupport

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submitted 1 month ago* (last edited 1 month ago) by Towerofpain11 to c/techsupport
 

Hi everyone, appreciate some assistance here. My CPU has hit 100 degrees celcius and shut down. This was happening when the CPU load was 1% with nothing running. I have ran a virus scan (both Defender and Malwarebytes) and nothing there. I have also changed the thermal paste, cleaned the fans and made sure the CPU cooler was secured properly.

This has happened randomly before, then all of a sudden it's running fine again and sits between 40c - 60c for months. It seems to be a completely random event then goes back to normal. It occurs maybe twice a year.

This is what I have:

Gigabyte B650 Gamxing X MSI GeForce RTX 3060 AMD Ryzen 7 7700X EK AIO 240 D-RGB be quiet! Pure Power 11 Gold Modular 750W Power Supply

Anything else I can look for? Appreciate it.

Update: I've ended up applying for warranty for the cooler. I have tried all that has been suggested. For now, I've bought a Noctua NH-U9S cpu fan. If that works, I'll probably just leave it in there.

Thanks again for helping a confused noob girl out. Love this community!

Update 2: I've taken out the AIO cooler and replaced with a fan (Noctua NH-U95). The temperatures are fine now. I was a little worried at first as the temperatures were better but high (70-80c under 10% load). Switched off the PC, now it's back on and it's staying around 43c. It's seems some fresh thermal pastes might take a while to settle in. Thanks again everyone. Never buying water-cooling again.

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[–] Donebrach 2 points 1 month ago

Check your bios for inadvertent weird cooling settings Check if theres some random gamer software suite (asus has a suite, corsair has a suite, im sure every other stupid gamer targeted company has a suite of bloatware that fucks with fan settings) that is somehow controlling your fan behavior. Check and see if the CPU fan is properly connected and powered to the motherboard header Swap out the fans to see if they are just flat out broken.

Finally, is your case properly ventilated?

I see you’re running an AIO cpu for your heatsink (if I read your parts correctly) I would suggest swapping that out for a simple air cooled metal heatsink because they are cheaper and more efficient. At the end of the day the thermal transfer point is metal and air so adding fluid to the mix doesn’t do anything. Also it might be the pump in it is broken (if those things have a pump) or it’s not getting enough power for whatever reason. Just slap some metal fins and fans the cpu to cool the fucker.

Literally could be any mix of software / hardware issues but hope some of those help.