this post was submitted on 16 Jan 2025
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My girlfriend accidentally bought Minecraft because she wanted to check out whether she could pay via PayPal. There are no further confirmations. Also no refund possible even though she hasn't even installed it once. If I could be bothered, I'd sue, but in Germany that wouldn't financially make sense, even though it would not be a hard case at all
Where is refund of digital goods, which must be activated or linked outside of Steam possible? With valve it is purely a gesture of goodwill. If you buy a game in a store and remove the foil, you won't get it exchanged either. In Germany, every court would laugh at you and ask you to pay for wasting their time. Maybe you should look for the mistakes yourself? After all, you are the stupid uninformed person who blindly throws your money away. Blaming the embarrassment on the store providers is a real indictment. I'm sorry, you have completely different problems if you can't get your act together.
Dude, wtf? You don't have to be such a dick, eh?
Ad hominem much? The point is an issue with the declaration of will to pursue a contract. You can challenge that after the fact.
We are talking about digital goods that are generally excluded from exchange. Even my little niece knows that. So lazy, stupid customer: find out on YouTube? Better not. Find out on gaming/review websites? Better not. Just google it or read at least 1 sentence about it before buying? No, better not. Buying blindly and then lining up like a toddler because you weren't able to think about it thoroughly beforehand instead of buying blindly.
Use your brain first. Think about the money first. Be smarter beforehand. Get active before.... Publishers always tell better stories... Which retailer doesn't do that...._
Still, dude touch grass. What the hell riled you up that much that you keep insulting me entirely unprovoked? Also my man, are you studying or have you studied German law, that you make yourself appear to know the German civil code?
Wie gesagt geh in ein Geschäft Kauf ein Spiel öffne die Folie und Versuch dann umzutauschen. Da die Produkte mit Key kommen, sich mit dem Acc verknüpfen etc. war es damals schon so das man vorher überlegen muss da keine Rückerstattung. So als es dann zu digitalen Medien ging wurde auch immer weiter DRM ausgebaut. Man wird in Deutschland nicht ohne Grund als raubmordkopierer direkt auf gleiche Stufe wie Mörder oder Räuber gestellt. ( Iso oder Backup von Daten ist zB schnell gemacht. Wie soll man sicherstellen das nicht heimlich eine Kopie angefertigt wurde und mit einen Crack lauffähig gemacht wird.. ) Warum ich direkt so negativ reagiere? ( negative Erfahrungen prägt sich der Mensch am schnellsten ein. ) Tja weil das auf bestimmt über +50% der Leute bei steam zutrifft. Die blind kaufen... Bei denen der kick durch den klick kommt... Bei Leuten die bei einen Zahlungsanbieter testen ob man die Dienstleistung nutzen kann und sich dann wundert ... Viele viele Probleme wären fast nicht erst wenn Leute sich nur mal 5min Zeit nehmen statt nur zu konsumieren.