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'Out of control': Cancer surgeon claims UnitedHealthcare questioned her mid-procedure (www.rawstory.com)

submitted 1 day ago by [email protected] to c/[email protected]

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A breast cancer surgeon had to "scrub out mid-surgery" to call a UnitedHealthcare representative because the insurance giant questioned whether the procedure she was in the middle of performing was really necessary.

Dr. Elisabeth Potter posted her story to Instagram this week, and the post has gotten more than 221,000 likes.

Still wearing her scrub cap, Dr. Potter began her video saying, "It’s 2025, and navigating insurance has somehow just gotten worse."

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[–] billwashere 10 points 9 hours ago (3 children)

At this point if I ever switched jobs and the new employer had United Health Care I would politely thank them for their time and get up and walk out of the interview.

[–] MutilationWave 1 points 8 hours ago

Unfortunately most people can't be so picky as to walk out of an interview, but yeah we should normalize asking who the company insurance is through, and if it's UHC, out.

[–] [email protected] 1 points 8 hours ago

[–] [email protected] 0 points 7 hours ago* (last edited 7 hours ago)

I mean, maybe an interviewer will tell you what they have if you ask, but HR and the recruiters will not, and the company policy is going to be "you will get your employee handbook and benefits selection guide after starting."