this post was submitted on 18 Jul 2023
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Mildly Infuriating

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[–] [email protected] 12 points 11 months ago* (last edited 11 months ago) (1 children)

Increasingly I can't be confident what the quality level of products will be at those places. Amazon has huge counterfeit item and poor quality item problems that they don't care to fix. I know Target will have reasonable quality, I know if I buy a brand name product l, I'm getting that product. I know if I buy Walmart brand, the quality is lower, but not pure garbage. I currently get none of those guarantees on Amazon, even Amazon basics aren't safe from these problems.

[–] [email protected] 5 points 11 months ago (1 children)

Definitely had issues with quality and/or damage, haven't gotten a true counterfeit yet to my knowledge, but I can at least partially attribute that to the fact that I almost never buy things that aren't shipped/sold by either Amazon or the manufacturer.

When I shop I usually search for something on Amazon, check if the manufacturer has a website & it is comparably priced, check if the local stores (Target, etc.) stock it at a fair price, and if all else fails I buy through Amazon (after checking CamelCamelCamel to verify I'm getting a good deal).

[–] [email protected] 0 points 11 months ago (2 children)

To my knowledge the worst offers for counterfeits are tech items like cables, chargers, and drives. I've also learned some designer board games are commonly counterfeits. Amazon comingles stock so it doesn't matter who you buy from, if someone puts counterfeit product X into the system you have a chance to get it.

[–] [email protected] 2 points 11 months ago

If you're buying a branded product and it is shipped by the official brand store on Amazon, then you can be assured it is not counterfeit. If you buy a branded product that is shipped by Amazon it could be co-mingled with counterfeit stock.

[–] [email protected] 1 points 11 months ago* (last edited 11 months ago)

Although I agree that might happen I think they have improved on it and at the end except for time lost that you cannot recover, the customer support is so good that you always get your money back or s replacement without issues.