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Tech support for an elderly friend? (lemm.ee)

submitted 1 month ago by [email protected] to c/recommendations

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I just spoke with a friend of mine on the phone. He’s got various tech support issues including worrying that his phone might have some malware on it.

I have the skills to help him, but I don’t have the time. Therefore I’m looking for more options.

My question is: are there services that specialize in tech support for elderly people? Maybe coming over to do tasks for them, or a place that he can go with devices?

I recommended he go to the T-Mobile store for questions about his phone’s security, but I know it can be hit or miss with the expertise of retail employees.

Does anyone know of an IT service that specializes in helping elderly/tech-non-savvy individuals?

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[–] CuddlyCassowary 4 points 1 month ago

YMMV, but I advertised for something similar for my elderly neighbors on NextDoor and other local apps, and helped them with the vetting process. We ended up with an excellent college student who was thankful for the extra income and homemade cookies.