this post was submitted on 11 Dec 2024
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I'm pretty sure it's already corporate policy to not question people abour fake bills or do anything to stop shoplifters (because insured and liability). Wouldn't be surprised if a new corporate policy crops up if something like that does happen
Can confirm.. store manager.
I joke that our policy for shoplifters is to offer them a bag.
In reality it's to offer them a cart as a non accusatory way of saying "I see you"
As for bills I had my boss suggest I take them to the bank. I had to clarify "and I tell them I believe there is a counterfeit in there... Right ... Otherwise it's dangerously close to trying to pass a counterfeit myself... A felony...."
He paused and answered "sure if that makes you more comfortable"
To be clear I understand and agree with a lot of it. Why should I ask my workers to risk their life over some toothpaste? Why should I ask them to risk their life confronting a counterfeiter who is already done commiting felonies.
I also understand it doesn't help the company. One dead worker will cost the company more than all the product a person could steal. Even with insurance the cost of training even a cashier is nearly $1000. It goes up from there.
It is still frustrating and my employees often take a lot of training to convince them not to care if someone is stealing.
And customers also get frustrated when they tell me someone is stealing and I give them an answer like "that's unfortunate " and go back to work.