Lemmy.world Support

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Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

To open a support ticket

You can also DM https://lemmy.world/u/lwreport or email [email protected] (PGP Supported) if you need to reach our directly to the admin team.

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https://status.lemmy.world

founded 2 years ago

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How come I am now @patnou instead of Don_Dickle. I know I had to redo My whole account but would have liked to have my old account back since I had 80 unread messages there? Anyway to make this happen (self.support)

submitted 1 week ago by Patnou to c/support

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[–] Patnou -3 points 1 week ago (3 children)

oh sorry didn't recieve it. Can you email me at my new email address? And can you pm me so I can give it to you just to make sure it the right one? Also thanks for help sorry to bother you guys and gals.... no sarcasm.

[–] MrKaplan 4 points 1 week ago (2 children)

no. you sent us an email from the address linked to the other account, which clearly proves that you still have access to that email address. control over that email address is how you prove that the account belongs to you.

you can use the forgot password link visible on the login page to receive an email to set a new password for the lemmy account as long as you have access to the linked email address.

[–] Patnou 0 points 1 week ago (1 children)

Thats the problem I don't.

[–] MrKaplan 4 points 1 week ago

you did just a few days ago when you sent that email.