this post was submitted on 01 Dec 2024
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Nobody would ask for the brand in reality. For 99% of computer issues it's going to be something specific to the used software or Windows, and if the hardware turned out to be relevant in any way, you'd ask for the model because the brand itself is useless for most issues.
Sorry it was just jarring to me. :P
I mean if it's an Alienware good chance something has burned out.
Na it could also be any of the trash software, or the bios, or any one of their proprietary parts, like ram sticks