this post was submitted on 20 Nov 2024
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POS systems including tip requests really piss me off. We recently discovered a great local restaurant and we order food from them (and pick it up, to take home) a few times a month. They have one of those POS systems and it really irritates me to have to tap 'No Tip' in plain view of the cashier every time. We're picking up food; I'm walking up to a counter, collecting a bag, swiping a credit card and leaving. Why the fuck would I tip for that? I don't tip at the grocery store and cashiers there do the same amount of work.
As a bartender, if someone is picking up a to go order it's expected that they won't tip.
Most places mark Togo orders such that the staff aren't tipping out on them (for obvious reasons) so it shouldn't make a difference to the worker that they didn't get a tip on it.
Who gets the tip of they do? Back of house or owners?
If an owner is taking the tips owed to the employee that's illegal. Most places have a tip share suggested policy. At my place the kitchen gets 10% of food sales as a tip... Typically whether or not the customer has chosen to actually tip.
In the UK you're legally supposed to split it among the staff rather than the owner.
Whether that actually happens or not is anyone's guess.