this post was submitted on 05 Nov 2024
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I'm sure all the folks who were quick to ignore or dismiss their clarification of the packaging issue at the time will be just as quick to make comments like these as they were to skewer them then.
I tried convincing people to give them the benefit of the doubt and see what they do, but no, everyone seemed to jump to conclusions.
Glad my trust wasn't misplaced this time. I have been and continue to be a paying customer.
Honestly, everyone's been so burned by companies pulling the wool over their eyes that there's just no trust left. People were happy with Mozilla 5-6 years ago and nowadays everyone is a skeptic.
You might be right in this case but they weren't wrong.
I get it, some orgs/projects do bad things, and we should absolutely roast them for it. But I believe in giving the benefit of the doubt for a period before melting down.
For example:
When a software project you use changes for the worse, look for alternatives, but give that product time to fix it. If they continue on the negative path, then definitely bail. If everyone bails at the first hint of trouble, we end up with a ton of half-baked projects instead of a few good ones. Give feedback and support good projects.
Yep, you're right there.
And I'm certain that it has served as the catalyst for the bitwarden decision.
I disagree, but unfortunately, we will probably never know. That said, I'm not against the outrage, I'm just against the conclusions. You don't need to immediately abandon a project at the slightest hint they're moving in a direction you don't like, what you should do is start watching that project a bit more closely to see if they correct or they make additional changes you don't like.
We should be taking the rational approach instead of the reactionary approach, but social media in general seems to love reacting instead. I've abandoned projects that went a direction I don't like, but I usually give them a few months after the first sign of problems. I'm currently doing that w/ Mozilla and I want to see what they do with their advertising push before jumping ship.