this post was submitted on 02 Oct 2024
94 points (92.7% liked)

Technology

60031 readers
4180 users here now

This is a most excellent place for technology news and articles.

Our Rules

  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 2 years ago
MODERATORS
L3s
[email protected]
[email protected]
L4s
enu
94
Read this if you own a Juicebox EV charger (arstechnica.com)
submitted 2 months ago by [email protected] to c/technology
20 comments fedilink hide all child comments
 

The company that owns Juicebox is quitting the US market and removing all its apps and software updates.

you are viewing a single comment's thread
view the rest of the comments
[–] helpImTrappedOnline 13 points 2 months ago* (last edited 2 months ago)

So there will be at least a partial refund right? Of course not.

This is like selling someone a birthday cake and after they have a few slices you scrape of the remaining frosting and suck out the moisture.

IMO juicebox should be responsible for 25-50% refunds for taking away the web features, depending on how much more it cost than similar products without the features. The charger it self still work, so I don't think a 100% refund should be required.

Alternatively, they can (preferably) release the software under an open source license or sell the service to another company who is forced to match whatever the subscription cost is for at least 7 years.

Edit: I just read a comment on the article, I take back what I said, 100% refund + plus cost for an elecrrition to rip this shit out peoples homes.

your charger can potentially deliver more power than the branch circuit to which it is attached (i.e. if you have a 48 amp charger on a 40 amp circuit) you need to use the software to derate the charger so that it limits charging to an amount valid for your circuit.

That should not be a software switch...