this post was submitted on 02 Aug 2024
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I work in software, so I guess we use a whiteboard instead of a blackboard. There are tons of options for virtual whiteboards that have features which sound like they'd meet all your needs and more. One big plus is that you can virtually collaborate, which is a big argument for working remotely.
However, given the choice, I'll always pick a physical board to write on. This might sound like a personal preference, but there's some solid reasoning behind it.
You see, when you want to write or draw something, your brain has to do some kind of neuromancy in order to transform that thought into an idea that can be shared with and understood by other humans. When you write physically, the process is very kinetic. The idea starts in the brain, then is sent to the hand to write it out, and is verified by your eyes for correctness.
When you want to write that same thing digitally, there's more steps involved in subtle ways. You have to decide which tool is best, move things around with your mouse, know which keyboard commands will translate to the thing you want to do, etc. Many of these steps are far more abstract than picking up a marker, and for this reason there's a higher cognitive load in transcribing digitally.
Depending on what you're doing, that higher cognitive load can come back to bite you. A lot of my whiteboard time is ultimately spent on reasoning out a complicated system, brainstorming, or trying something new. In these cases, you want your cognitive load to be as low as possible because you want to be able to use it for the task at hand.
However, that's not to say that there isn't a benefit to the digital tools. Collaborating with remote colleagues is difficult without a virtual tool. You also typically benefit from having an infinite canvas, which means your board is always going to be as big as you need it to be. If you already have technical drawings or specifications or whatever you can also easily copy/paste them in.
So all this to say, I guess the way I look at it is that physical and digital boards are separate tools. You want to use the right tool for the job, and in my evaluation the physical boards are still very useful tools.
Something to try for you to make digital boards more helpful could be a drawing pad. Using one is just like a pen once you get used to it.
I don't think it's the interface that is the problem. You just don't have the bandwidth to communicate in virtual that you have in meat space
You don't hear the snort of the person who sees how your idea is ridiculous online. And they're not going to speak up unless they're called out.
I have a team member from a previous team who wouldn't use a camera in stand-up because our scrum master was not good at scrum mastering and she didn't want him to see her roll her eyes at stupid things he'd say. If we were in a room she couldn't hide; he would know he had said something stupid.