this post was submitted on 23 Jul 2024
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I kinda feel like voice search is just an inherently bad platform for shopping.
Supposedly... Home & Kitchen is the most popular category on Amazon, consumer choice comes into that so rapidly that it's hard for it to make sense with just audio feedback or even a tiny screen like the show.
It could be useful for reordering familiar items but only if prices were more stable or the system reliably gave feedback on how the price compared to previous orders. Now it seems like it's built to try to get you to reorder while masking the fact that the price doubled since you last ordered the item.