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An angry admin shares the CrowdStrike outage experience (www.theregister.com)
submitted 6 months ago by [email protected] to c/technology
136 comments fedilink hide all child comments
 

IT administrators are struggling to deal with the ongoing fallout from the faulty CrowdStrike update. One spoke to The Register to share what it is like at the coalface.

Speaking on condition of anonymity, the administrator, who is responsible for a fleet of devices, many of which are used within warehouses, told us: "It is very disturbing that a single AV update can take down more machines than a global denial of service attack. I know some businesses that have hundreds of machines down. For me, it was about 25 percent of our PCs and 10 percent of servers."

He isn't alone. An administrator on Reddit said 40 percent of servers were affected, along with 70 percent of client computers stuck in a bootloop, or approximately 1,000 endpoints.

Sadly, for our administrator, things are less than ideal.

Another Redditor posted: "They sent us a patch but it required we boot into safe mode.

"We can't boot into safe mode because our BitLocker keys are stored inside of a service that we can't login to because our AD is down.

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[–] [email protected] 16 points 6 months ago (1 children)

I'm in. This world desperately needs an information workers union. Someone to cover those poor fuckers in the help desk and desktop support as well as the engineers and architects that keep all of this shit running.

Those of us that aren't underpaid are treated poorly. Today is what it looks like if everybody strikes at once.

[–] [email protected] 5 points 6 months ago (2 children)

This dude here coming in hot with a name, Information Workers Union (IWU). Love it

Soo are you gonna create the community or am I?

[–] [email protected] 4 points 6 months ago (1 children)

Nah.

Bureau of Information & Technology Servicers.

[–] [email protected] 1 points 6 months ago (1 children)

BITechS

[–] [email protected] 2 points 6 months ago (1 children)

Or just BITS.

[–] [email protected] 3 points 6 months ago

I'm too chicken.