this post was submitted on 19 Jul 2024
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The Criterion Collection

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Disc 2 from my VARGA complete collection won't play chapter 16 on "Cléo from 5 to 7". I wrote to get a replacement. (reddthat.com)
submitted 5 months ago* (last edited 5 months ago) by [email protected] to c/criterion
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Instead of asking for my address so that my $250.00 bluray set can actually be what I paid for I got an email back from criterion telling me 1. check if the disc was clean, 2. upgrade my bluray player.

I have been cleaning and checking discs since the f-ing 1980s my brother. Then they padded the email with "how to clean a disc".

And I am not buying another box set from them thankyouverymuchbillionaireowner

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[–] [email protected] 2 points 5 months ago

So they aren't going to replace the disc? I'm pretty sure there are laws about that.