Technology

62825 readers

5232 users here now

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each other!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed
Accounts 7 days and younger will have their posts automatically removed.

Approved Bots

founded 2 years ago

MODERATORS

1203

Major IT outage affecting banks, airlines, media outlets across the world (www.abc.net.au)

submitted 7 months ago* (last edited 7 months ago) by [email protected] to c/technology

555 comments fedilink hide all child comments

All our servers and company laptops went down at pretty much the same time. Laptops have been bootlooping to blue screen of death. It's all very exciting, personally, as someone not responsible for fixing it.

Apparently caused by a bad CrowdStrike update.

Edit: now being told we (who almost all generally work from home) need to come into the office Monday as they can only apply the fix in-person. We'll see if that changes over the weekend...

you are viewing a single comment's thread
view the rest of the comments

[–] StaySquared 46 points 7 months ago* (last edited 7 months ago) (7 children)

Been at work since 5AM... finally finished deleting the C-00000291*.sys file in CrowdStrike directory.

182 machines total. Thankfully the process in of itself takes about 2-3 minutes. For virtual machines, it's a bit of a pain, at least in this org.

lmao I feel kinda bad for those companies that have 10k+ endpoints to do this to. Eff... that. Lot's of immediate short term contract hires for that, I imagine.

[–] douglasg14b 5 points 7 months ago (2 children)

How do you deal with places with thousands of remote endpoints??

[–] StaySquared 6 points 7 months ago* (last edited 7 months ago)

That's one of those situations where they need to immediately hire local contractors to those remote sites. This outage literally requires touching the equipment. lol

I'd even say, fly out each individual team member to those sites.. but even the airports are down.

[–] [email protected] 5 points 7 months ago

Call the remote people in, deputize anyone who can work a command line, and prioritize the important stuff.

load more comments (4 replies)