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this post was submitted on 12 Jul 2024
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Technology
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When a business blames its customers for choosing to no longer be its customers, it's a sure sign the business is declining. Depending on the severity, it's often a sign the business is failing.
This applies here, as well as any time you see an article that millennials are killing <business/industry/etc>. It also applies when an entertainer blames their (potential) audience for not enjoying their work. See Jerry Seinfeld, Kid Rock, etc.
No one owes your business any patronage.
Actually if we’re referring to twitter’s customers, Musk changed it so that the customers aren’t the advertisers any more, but the users.
It’s a really good move for the quality of the thing. It realigns twitter’s incentives to those of the users, whereas before twitter was only serving advertisers.
While I would generally agree with that statement (and gave you an up vote for it), I feel like Musk twisted that away from any normal business move.
For instance, many customers aren't paying for premium features. Rather, they were extorted into paying, because their professional lives depend on it.
And even after all that, it's not like it's catering to users on any level. No one is saying that Twitter is better now. Well, no one except the Russian bots and the Nazis.