this post was submitted on 14 Jun 2024
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it doesn't sound ridiculous to me. regardless of the backstory, the issue was that he deleted something and it didn't work. it could have been a password or picture of his balls or something. Apple should pay up
I dont know, the issue reminds me of tech support calls id get back in the day for people who got angry at their ISP when they mixed up IMAP and POP3. Maybe step through exactly how this message service handles copying and deleting before using it to hire prostitutes for years.
You're out of your mind if you think the regular guy off the street should:
Know the difference between IMAP and POP3
Know the inner workings of iMessage
If Apple requires proof of understanding to sell their tech, they should submit users to a test. Otherwise, their tech should work how the users expect it to. And deleting messages when I press the damn "delete" button is how any sane person expects things to work. Now, if Apple wants to make a copy and store it in their asshole, and I have to penetrate them anally to delete it as well? That's fucking debatable in court if it's a reasonable expectation for a user to have.
They explain how this works in their “tips” app - ie the user guide.
You seem to think that because you expect something to work a certain way, everyone does, and that’s just not true at all. For most of the history of iMessage, they were never synced. Eventually they rolled out the option to sync them with iMessage for iCloud. You can choose to use it or not. But I would suggest that just as many people think that deleting a text from one device won’t delete it from the others.
This is not the case of “apple” storing the message anywhere. This is the case of a user storing his messages locally on his Mac and then sharing the account with his wife. He’s clearly an idiot, but sure, blame Apple for not being able to save him from himself.