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The Distribution of Users’ Computer Skills: Worse Than You Think (2016) (www.nngroup.com)

submitted 6 months ago by [email protected] to c/technology

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[–] partial_accumen 17 points 6 months ago

The mistake we made was in thinking that our generation learning to use technology was happening because they wanted to. It was incidental. Skill with technology comes from desire to obtain it, not simply using technology a lot.

We learned the technology to accomplish specific mundane goals, and along the way learned the inner workings of the technology which became applicable to the working world. Now, to accomplish those same rather mundane tasks there is very little to learn, and very little ancillary learning benefit derived from doing those mundane things.