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Google might keep your Pixel during a repair if you're caught using non-OEM parts
(www.androidpolice.com)
This is a most excellent place for technology news and articles.
How is this not a theft? There can't be any policy like that holding up at court.
Short of a class action, no one can afford to take them to court and they know it. Bullies be bullying.
Small claims court? At least if you lose the case you'll know it ended up costing them 10x what the phone cost you.
Though forced arbitration is probably in there somewhere
I need forced arbitration to be federally unenforceable.
Assuming they don't have a forced arbitration clause, you'd probably win in small claims court because it'd cost them a ton of money to send a lawyer there to argue the case over a ~$1,000 phone.