this post was submitted on 14 May 2024
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[–] MrNesser 14 points 1 month ago (6 children)

Now I'm wondering if they can recover this from a backup or archive OR if that's going to be an awkward call to their insurance company.

[–] breakingcups 64 points 1 month ago (2 children)

Well, if you bothered reading into the second paragraph, you'd have more info:

UniSuper had a backup account with another cloud provider, and service was restored May 2.

So Google doesn't keep (unpaid) backups for it's clients, and the ones UniSuper paid for were deleted along with everything else.

[–] MrNesser 11 points 1 month ago (1 children)

Reading an article ! How dare you sir !

[–] nogooduser 4 points 1 month ago

Ain’t nobody got time for that!

[–] clutchtwopointzero 6 points 1 month ago

Amazing how Google doesn't get product management right

[–] [email protected] 11 points 1 month ago

Or a panicked call from their insurance company. "You have a backup, right???"

[–] [email protected] 5 points 1 month ago (1 children)

It was restored a week ago. All it did was prevent people from logging into their accounts for a few days.

[–] halcyoncmdr 48 points 1 month ago

Only because they restored from a separate backup with a different provider, not Google restoring a backup.

[–] pHr34kY 4 points 1 month ago

They're already back online, and they managed to do it without missing a pension payment.

[–] modus 2 points 1 month ago

From the article, "UniSuper had a backup account with another cloud provider, and service was restored May 2."