Louis Rossmann

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Louis Rossmann Community on Lemmy.world: For fans/supporters of Louis Rossmann and his work

About Louis Rossmann

Louis Rossmann is a repair shop owner and a vocal supporter of the Right To Repair movement. He runs a YouTube channel with a variety of content - from board repair videos, to news and updates in the technology space.

His insightful and reasonable opinions on technology and product ownership tend to attract a lot of attention.

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founded 1 year ago

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ASUS breaks your ROG Ally if you don't pay $200 for warranty repairs: SCAMMING COMPANY! (www.youtube.com)

submitted 6 months ago by [email protected] to c/louisrossmann

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A customer RMA'd their ROG Ally handheld console for a faulty joystick replacement - only to have Asus refuse warranty repair due to a tiny scratch on the top of the device.

Asus then invoiced the customer $200 to carry out the joystick repair outside of warranty, or have the handheld console returned to them in a disassembled state.

Pretty low from Asus in my opinion 🤦‍♂️ can't say I'm a fan of supporting a company who treats their customers like this.

Louis' video is related to other coverage on this by the Gamers Nexus channel, which covers this in much more detail.

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[–] [email protected] 2 points 6 months ago

Here is an alternative Piped link(s):

https://piped.video/watch?v=NHQqKi9NcTs

Piped is a privacy-respecting open-source alternative frontend to YouTube.

I'm open-source; check me out at GitHub.