this post was submitted on 13 May 2024
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Mildly Infuriating

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Please use a personal email. My email is 'mail' @ 'my actual name'. It does not get more personal than that

But you can't use emails starting with mail@, admin@, support@, info@, main@, etc.

Instead they advised me (3 times) to create a personal email on a service like Yahoo, Outlook, Gmail, Orange, etc

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[–] scrion 18 points 6 months ago (1 children)

The local parts of email addresses are standardized, and there is an RFC handling subadressing as well, see RFC 5233 - it's not like Gmail invented this behavior.

Also, RFC 5321 clearly states (2.3.11) that the local part of an email must only be interpreted by the receiving server, so that part should not be parsed, modified or mangled in any form - the assumptions poor web forms or validation libraries make these days are incredibly annoying and simply not compliant.

So no, non of your suggestions are good, let alone ideal. Ideally, people would simply implement the specs and stop making lazy and false assumptions. In the case you cited, it turns out email validation is simply not the proper tool to limit how often the form can be submitted. Similar websites use e. g. text messages.

[–] neatchee 10 points 6 months ago* (last edited 6 months ago) (1 children)

Requiring SMS validation is a massive barrier to entry and not a viable option for a service like Change.org that relies on a certain level of participation.

There's literally another comment made at almost the same time as yours complaining blocking the use of + and such is too high a barrier to entry and just the devs being lazy. Meanwhile your suggestion is raise the barrier to entry even higher if you care about uniqueness of submissions

It's a no-win situation for Change.org so they went with something that meets their business needs. Can't really expect much else from them tbh

[–] scrion 1 points 6 months ago (1 children)

I'm aware of that, but let's be honest here: social and political changes are not introduced, let alone solved, by technology.

You said it perfectly: this is about business needs. I'd like to argue to make the barrier for entry even higher (tie it to a form of citizen identity) and mandate the petition must be reviewed / acted upon once it has become significant - frameworks like this do exist already in several countries.

Everyone has multiple email addresses today, does that not fundamentally erode the validity of change.org as a platform for direct democracy then? I do believe this is the case, so I'd love if another website would at least stop violating already existing standards and force their erroneous interpretation of how email addresses work down our throats.

[–] neatchee 1 points 6 months ago* (last edited 6 months ago)

Oh yeah don't get me wrong, I think change.org as a product is hot stinky garbage. I don't take anything they produce seriously lol

I just don't expect them to do anything differently under the current circumstances is all heh. And their business is married to the design at this point, so I don't see them pivoting any time soon. As you suggest, they need a competitor that can do it right to come along and actually produce some kind of meaningful results in the political arena, but that's a whole other can of worms.

I literally have an idea for this, and am kinda just sitting on it until I find the right people. I've been on the lookout about 10 years now for a) someone with a comprehensive understanding of constitutional law and b) someone with a comprehensive understanding of political finance and lobbying, both of whom also need to be progressive and interested in 501(c)(3) work. A bit of a unicorn :p