soyagi

joined 1 year ago
[–] [email protected] 18 points 1 year ago (4 children)

UoPeople doesn’t charge for online college courses, course materials, or annual enrollment. Pay our minimal fees as you go, never upfront.

What are these minimal fees, and what are they for? I'm always skeptical of these online learning providers that imply they are free but don't quite say as much.

[–] [email protected] 16 points 1 year ago

I think the writers are using that kind of language to show the personality of that character. He doesn't want to admit (or can't see/believe) his girlfriend left him because he was a bad partner, and so explains it by saying she became a lesbian. By doing this he absolves himself of any blame, fault, or responsibility for the relationship failing.

[–] [email protected] 19 points 1 year ago (6 children)

Printers and printer ink

 

Archived version: https://archive.ph/efJQd

 

And while Devo may be saying farewell to touring, it’s not entirely the end. A new box set of rarities, Art Devo 1973-1977, is coming in September along with a documentary in production by Tiger King director Chris Smith. However, there’s no sloppy sentiment about retiring from performing from Mothersbaugh. “I’m looking forward to 2073,” he jokes. “We’ll play 100th anniversary Devo shows and then maybe retire.”

Casale, however, is more mournful. “I’m in denial,” he says softly. “Because I love performing and I’ll hate to see it go. It was part of Devo’s DNA. But we did as well as we could, for as long as we could.”

Archived version: https://archive.ph/KiXMq

 

And while Devo may be saying farewell to touring, it’s not entirely the end. A new box set of rarities, Art Devo 1973-1977, is coming in September along with a documentary in production by Tiger King director Chris Smith. However, there’s no sloppy sentiment about retiring from performing from Mothersbaugh. “I’m looking forward to 2073,” he jokes. “We’ll play 100th anniversary Devo shows and then maybe retire.”

Casale, however, is more mournful. “I’m in denial,” he says softly. “Because I love performing and I’ll hate to see it go. It was part of Devo’s DNA. But we did as well as we could, for as long as we could.”

Archived version: https://archive.ph/KiXMq

 

James Mollison's second volume of Where Children Sleep has been published. This article features edited extracts from it.

 

In a unique act of diplomacy, Italy's government has settled the restaurant bill of four Italian tourists in Albania who left without paying.

The dine and dash in the city of Berat made headlines in both countries.

The chatter prompted Albania's Prime Minister Edi Rama to raise it with his Italian counterpart, Giorgia Meloni, while she was visiting the country.

She responded by telling her ambassador to "go and pay the bill for these idiots," he told La Stampa newspaper.

Italy's embassy in Albania confirmed in a statement that it had paid the bill, reportedly around €80 (£68), on behalf of its citizens.

"The Italians respect the rules and pay off their debts and we hope that episodes of this kind will not happen again," it said.

Italy's agriculture minister and Ms Meloni's brother-in-law, Francesco Lollobrigida, was also on the trip to Albania and told the Reuters news agency that paying the bill was a matter of pride.

"A few dishonest individuals cannot embarrass a nation of decent people," he said.

It is unclear when the incident happened but security video of the group walking out of the restaurant and wandering into the night has gone viral on social media.

The restaurant owner told Albania's Report TV that it was the first time customers had left his establishment without paying and said the four Italians had even complimented the food.

 

In a unique act of diplomacy, Italy's government has settled the restaurant bill of four Italian tourists in Albania who left without paying.

The dine and dash in the city of Berat made headlines in both countries.

The chatter prompted Albania's Prime Minister Edi Rama to raise it with his Italian counterpart, Giorgia Meloni, while she was visiting the country.

She responded by telling her ambassador to "go and pay the bill for these idiots," he told La Stampa newspaper.

Italy's embassy in Albania confirmed in a statement that it had paid the bill, reportedly around €80 (£68), on behalf of its citizens.

"The Italians respect the rules and pay off their debts and we hope that episodes of this kind will not happen again," it said.

Italy's agriculture minister and Ms Meloni's brother-in-law, Francesco Lollobrigida, was also on the trip to Albania and told the Reuters news agency that paying the bill was a matter of pride.

"A few dishonest individuals cannot embarrass a nation of decent people," he said.

It is unclear when the incident happened but security video of the group walking out of the restaurant and wandering into the night has gone viral on social media.

The restaurant owner told Albania's Report TV that it was the first time customers had left his establishment without paying and said the four Italians had even complimented the food.

[–] [email protected] 5 points 1 year ago

This just feels like nothing more than marketing :/

 

Archived version: https://archive.ph/4QzFt

After 30 years, Simon* is facing the prospect of moving.

“I think we’ve been using their products since we built the house,” he says. “We’ve gone through dial-up and then eventually there was an ADSL connection.”

The Canberra-based iiNet customer has had the same email address since the 1990s. For millennials and younger, the notion of getting your email address from the company you pay for broadband might seem antiquated. Free online services such as Gmail, Hotmail, Outlook and others not tied to the internet provider are the default. It is now not uncommon for someone to set up their own email address in a domain of their choosing.

But in the nascent days of the internet before Google and Microsoft were the online internet behemoths, getting your email address from your internet service provider was the norm, and even attractive as a bundle package – and a way for internet providers to lock you into their service.

The cost for relatively small – by comparison to Google – companies to offer the service has gone up in server and administration costs without the economies of scale.

Australia’s largest internet provider – Telstra – ceased offering its Bigpond.com email addresses to new customers in 2016, shifting to using Telstra-branded email.

TPG – which owns brands that have historically offered email including iiNet all the way back to OzEmail – informed customers in July that it would migrate their email to a separate private service, the Messaging Company, by the end of November. Users will keep their exisiting email addresses on this service, and would get it free for the first year. After that, there will be options of paying for a service, or an ad-based free service after that.

The amount to be charged from next year has not yet been decided.

The announcement was met with outrage among users of the long-running web forum Whirlpool.

“It’s a shitty move. My wife has never set up a Gmail or Yahoo and only ever used her iiNet email address for her business as well as personal. This screws us royally,” one user said.

“Us oldies couldn’t start out using Gmail etc because they weren’t in existence 25 years ago,” another said.

“It’s a nightmare trying to change logins at many places.”

Simon too says he is not happy about the sudden shift, describing the move as “shrinkflation” given the change didn’t come with a reduction in his internet bill. He said he is still considering his options.

He says it is difficult as he viewed his email address as part of his identification, and with not everyone on social media, it’s also the only way some people might locate him.

“That email address is used to identify me in what I estimate to be probably 50 or 60 different locations,” he says. “I’ve sold a car on Carsales.com, I have a Gumtree account, Booking.com, Duolingo. I’ve got to go to all of those and say I’ve changed my email address.”

An RMIT associate professor in the school of engineering, Mark Gregory, says he is having to help move his father away from his iiNet email address.

“There’s going to be an impact on quite a few older people that took up some of those accounts with some of the companies that were absorbed by TPG,” he says. “I’m still at the stage where I’m trying to convince [my father] that he has to do it.”

Gregory says the shift reflects the changing business dynamics, and businesses looking to minimise costs. Even Google appears to be feeling the pinch, messaging its customers in recent weeks saying that accounts deemed inactive in the past two years could be deleted beginning 1 December 2023.

The other factor is the increasing security risk. Legacy systems, particularly those managed under a variety of absorbed companies, as with TPG, can over time become more at risk of a cybersecurity attack or breach. External providers who offer this service either in place of, or on behalf of the internet service provider are becoming seen as the more secure option.

Randall Cameron, the director of sales and marketing at AtMail, the parent firm of the Messaging Company, says there’s been a good opt-in rate for users wanting to keep their existing email addresses so far.

“When the bar tab that is TPG runs out, we’ve got to make sure people hang around. And if we say it’s now 20 bucks a drink they’re going to say, ‘Well, thanks, I’ll go somewhere else.’”

The Australian Communications Consumer Action Network chief executive, Andrew Williams, says that ultimately internet providers getting out of the email game is a good thing because it means customers don’t feel locked into one internet company. But it will take a while for people to get set up in new accounts if they decide to switch.

Gregory advises those who need to switch to a new account to start preparing now. That means figuring out which services you need to alert to switch to a new email address. “It’s not going to be as straight forward as some people might think, because when you’re talking to the older generation it becomes quite complex.”

TPG won’t say how many customers will be affected by the changeover, citing commercial confidentialities with the new email provider. A spokesperson says the strategic decision was made to allow TPG to focus on mobile and broadband services.

“Migrating our hosted email services to a specialist provider will ensure our customers have an updated and modernised webmail experience with the tools they require for all their email needs,” the spokesperson says.

“We appreciate this change could be challenging for some customers who have been with us a long time and thank them for their understanding and cooperation during this transition.”

There’s no sign Telstra will follow and stop providing services to its legacy Bigpond customers. While the company did not answer questions on how many still remained seven years after it stopped offering new accounts, the chief executive, Vicki Brady, said they were still very active.

“We have a really engaged Bigpond email customer base … which is why we made the decision to actually upgrade and make sure we had the right features and functions to be able to support their needs. So it’s absolutely important part of our broadband service for our customers.”

With the rise in data breaches, and the avalanche of spam and scams, the shift offers people the opportunity of a clean email slate, according to Andrew Williams, of the Australian Communications Consumer Action Network.

“Your email accounts do build up with a lot of redundant information over time,” he says. “So it’s a good opportunity to have a clean start and just really look at what was really important.”

*Name changed

 

Archived version: https://archive.ph/4QzFt

After 30 years, Simon* is facing the prospect of moving.

“I think we’ve been using their products since we built the house,” he says. “We’ve gone through dial-up and then eventually there was an ADSL connection.”

The Canberra-based iiNet customer has had the same email address since the 1990s. For millennials and younger, the notion of getting your email address from the company you pay for broadband might seem antiquated. Free online services such as Gmail, Hotmail, Outlook and others not tied to the internet provider are the default. It is now not uncommon for someone to set up their own email address in a domain of their choosing.

But in the nascent days of the internet before Google and Microsoft were the online internet behemoths, getting your email address from your internet service provider was the norm, and even attractive as a bundle package – and a way for internet providers to lock you into their service.

The cost for relatively small – by comparison to Google – companies to offer the service has gone up in server and administration costs without the economies of scale.

Australia’s largest internet provider – Telstra – ceased offering its Bigpond.com email addresses to new customers in 2016, shifting to using Telstra-branded email.

TPG – which owns brands that have historically offered email including iiNet all the way back to OzEmail – informed customers in July that it would migrate their email to a separate private service, the Messaging Company, by the end of November. Users will keep their exisiting email addresses on this service, and would get it free for the first year. After that, there will be options of paying for a service, or an ad-based free service after that.

The amount to be charged from next year has not yet been decided.

The announcement was met with outrage among users of the long-running web forum Whirlpool.

“It’s a shitty move. My wife has never set up a Gmail or Yahoo and only ever used her iiNet email address for her business as well as personal. This screws us royally,” one user said.

“Us oldies couldn’t start out using Gmail etc because they weren’t in existence 25 years ago,” another said.

“It’s a nightmare trying to change logins at many places.”

Simon too says he is not happy about the sudden shift, describing the move as “shrinkflation” given the change didn’t come with a reduction in his internet bill. He said he is still considering his options.

He says it is difficult as he viewed his email address as part of his identification, and with not everyone on social media, it’s also the only way some people might locate him.

“That email address is used to identify me in what I estimate to be probably 50 or 60 different locations,” he says. “I’ve sold a car on Carsales.com, I have a Gumtree account, Booking.com, Duolingo. I’ve got to go to all of those and say I’ve changed my email address.”

An RMIT associate professor in the school of engineering, Mark Gregory, says he is having to help move his father away from his iiNet email address.

“There’s going to be an impact on quite a few older people that took up some of those accounts with some of the companies that were absorbed by TPG,” he says. “I’m still at the stage where I’m trying to convince [my father] that he has to do it.”

Gregory says the shift reflects the changing business dynamics, and businesses looking to minimise costs. Even Google appears to be feeling the pinch, messaging its customers in recent weeks saying that accounts deemed inactive in the past two years could be deleted beginning 1 December 2023.

The other factor is the increasing security risk. Legacy systems, particularly those managed under a variety of absorbed companies, as with TPG, can over time become more at risk of a cybersecurity attack or breach. External providers who offer this service either in place of, or on behalf of the internet service provider are becoming seen as the more secure option.

Randall Cameron, the director of sales and marketing at AtMail, the parent firm of the Messaging Company, says there’s been a good opt-in rate for users wanting to keep their existing email addresses so far.

“When the bar tab that is TPG runs out, we’ve got to make sure people hang around. And if we say it’s now 20 bucks a drink they’re going to say, ‘Well, thanks, I’ll go somewhere else.’”

The Australian Communications Consumer Action Network chief executive, Andrew Williams, says that ultimately internet providers getting out of the email game is a good thing because it means customers don’t feel locked into one internet company. But it will take a while for people to get set up in new accounts if they decide to switch.

Gregory advises those who need to switch to a new account to start preparing now. That means figuring out which services you need to alert to switch to a new email address. “It’s not going to be as straight forward as some people might think, because when you’re talking to the older generation it becomes quite complex.”

TPG won’t say how many customers will be affected by the changeover, citing commercial confidentialities with the new email provider. A spokesperson says the strategic decision was made to allow TPG to focus on mobile and broadband services.

“Migrating our hosted email services to a specialist provider will ensure our customers have an updated and modernised webmail experience with the tools they require for all their email needs,” the spokesperson says.

“We appreciate this change could be challenging for some customers who have been with us a long time and thank them for their understanding and cooperation during this transition.”

There’s no sign Telstra will follow and stop providing services to its legacy Bigpond customers. While the company did not answer questions on how many still remained seven years after it stopped offering new accounts, the chief executive, Vicki Brady, said they were still very active.

“We have a really engaged Bigpond email customer base … which is why we made the decision to actually upgrade and make sure we had the right features and functions to be able to support their needs. So it’s absolutely important part of our broadband service for our customers.”

With the rise in data breaches, and the avalanche of spam and scams, the shift offers people the opportunity of a clean email slate, according to Andrew Williams, of the Australian Communications Consumer Action Network.

“Your email accounts do build up with a lot of redundant information over time,” he says. “So it’s a good opportunity to have a clean start and just really look at what was really important.”

*Name changed

 

Archived version: https://archive.ph/4QzFt

After 30 years, Simon* is facing the prospect of moving.

“I think we’ve been using their products since we built the house,” he says. “We’ve gone through dial-up and then eventually there was an ADSL connection.”

The Canberra-based iiNet customer has had the same email address since the 1990s. For millennials and younger, the notion of getting your email address from the company you pay for broadband might seem antiquated. Free online services such as Gmail, Hotmail, Outlook and others not tied to the internet provider are the default. It is now not uncommon for someone to set up their own email address in a domain of their choosing.

But in the nascent days of the internet before Google and Microsoft were the online internet behemoths, getting your email address from your internet service provider was the norm, and even attractive as a bundle package – and a way for internet providers to lock you into their service.

The cost for relatively small – by comparison to Google – companies to offer the service has gone up in server and administration costs without the economies of scale.

Australia’s largest internet provider – Telstra – ceased offering its Bigpond.com email addresses to new customers in 2016, shifting to using Telstra-branded email.

TPG – which owns brands that have historically offered email including iiNet all the way back to OzEmail – informed customers in July that it would migrate their email to a separate private service, the Messaging Company, by the end of November. Users will keep their exisiting email addresses on this service, and would get it free for the first year. After that, there will be options of paying for a service, or an ad-based free service after that.

The amount to be charged from next year has not yet been decided.

The announcement was met with outrage among users of the long-running web forum Whirlpool.

“It’s a shitty move. My wife has never set up a Gmail or Yahoo and only ever used her iiNet email address for her business as well as personal. This screws us royally,” one user said.

“Us oldies couldn’t start out using Gmail etc because they weren’t in existence 25 years ago,” another said.

“It’s a nightmare trying to change logins at many places.”

Simon too says he is not happy about the sudden shift, describing the move as “shrinkflation” given the change didn’t come with a reduction in his internet bill. He said he is still considering his options.

He says it is difficult as he viewed his email address as part of his identification, and with not everyone on social media, it’s also the only way some people might locate him.

“That email address is used to identify me in what I estimate to be probably 50 or 60 different locations,” he says. “I’ve sold a car on Carsales.com, I have a Gumtree account, Booking.com, Duolingo. I’ve got to go to all of those and say I’ve changed my email address.”

An RMIT associate professor in the school of engineering, Mark Gregory, says he is having to help move his father away from his iiNet email address.

“There’s going to be an impact on quite a few older people that took up some of those accounts with some of the companies that were absorbed by TPG,” he says. “I’m still at the stage where I’m trying to convince [my father] that he has to do it.”

Gregory says the shift reflects the changing business dynamics, and businesses looking to minimise costs. Even Google appears to be feeling the pinch, messaging its customers in recent weeks saying that accounts deemed inactive in the past two years could be deleted beginning 1 December 2023.

The other factor is the increasing security risk. Legacy systems, particularly those managed under a variety of absorbed companies, as with TPG, can over time become more at risk of a cybersecurity attack or breach. External providers who offer this service either in place of, or on behalf of the internet service provider are becoming seen as the more secure option.

Randall Cameron, the director of sales and marketing at AtMail, the parent firm of the Messaging Company, says there’s been a good opt-in rate for users wanting to keep their existing email addresses so far.

“When the bar tab that is TPG runs out, we’ve got to make sure people hang around. And if we say it’s now 20 bucks a drink they’re going to say, ‘Well, thanks, I’ll go somewhere else.’”

The Australian Communications Consumer Action Network chief executive, Andrew Williams, says that ultimately internet providers getting out of the email game is a good thing because it means customers don’t feel locked into one internet company. But it will take a while for people to get set up in new accounts if they decide to switch.

Gregory advises those who need to switch to a new account to start preparing now. That means figuring out which services you need to alert to switch to a new email address. “It’s not going to be as straight forward as some people might think, because when you’re talking to the older generation it becomes quite complex.”

TPG won’t say how many customers will be affected by the changeover, citing commercial confidentialities with the new email provider. A spokesperson says the strategic decision was made to allow TPG to focus on mobile and broadband services.

“Migrating our hosted email services to a specialist provider will ensure our customers have an updated and modernised webmail experience with the tools they require for all their email needs,” the spokesperson says.

“We appreciate this change could be challenging for some customers who have been with us a long time and thank them for their understanding and cooperation during this transition.”

There’s no sign Telstra will follow and stop providing services to its legacy Bigpond customers. While the company did not answer questions on how many still remained seven years after it stopped offering new accounts, the chief executive, Vicki Brady, said they were still very active.

“We have a really engaged Bigpond email customer base … which is why we made the decision to actually upgrade and make sure we had the right features and functions to be able to support their needs. So it’s absolutely important part of our broadband service for our customers.”

With the rise in data breaches, and the avalanche of spam and scams, the shift offers people the opportunity of a clean email slate, according to Andrew Williams, of the Australian Communications Consumer Action Network.

“Your email accounts do build up with a lot of redundant information over time,” he says. “So it’s a good opportunity to have a clean start and just really look at what was really important.”

*Name changed

 

cross-posted from: https://lemmy.world/post/3405817

Have to use Windows for work (I've asked), the ads have been getting worse and worse on my work laptop. Today got a game ad notification... That's clearly too far, right? Like I have to clear notifications, so I have to see it

 

Archived version: https://archive.ph/KYO3X

On Thursday, two more lawsuits were filed against Western Digital over its SanDisk Extreme series and My Passport portable SSDs. That brings the number of class-action complaints filed against Western Digital to three in two days.

In May, Ars Technica reported about customer complaints that claimed SanDisk Extreme SSDs were abruptly wiping data and becoming unmountable. Ars senior editor Lee Hutchinson also experienced this problem with two Extreme SSDs. Western Digital, which owns SanDisk, released a firmware update in late May, saying that currently shipping products weren't impacted. But the company didn't mention customer complaints of lost data, only that drives could "unexpectedly disconnect from a computer."

Further, last week The Verge claimed a replacement drive it received after the firmware update still wiped its data and became unreadable, and there are some complaints on Reddit pointing to recent problems with Extreme drives.

All three cases (one, two, and three) filed against Western Digital this week seek class-action certification (Ars was told it can take years for a judge to officially state certification and that cases may proceed with class-wide resolutions possibly occurring before official certification). Ian Sloss, one of the lawyers representing Matthew Perrin and Brian Bayerl in a complaint filed yesterday, told Ars he doesn't believe class-action certification will be a major barrier in a case "where there is a common defect in the firmware that is consistent in all devices." He added that defect cases are "ripe for class treatment."

Familiar stories

Both complaints filed yesterday reference Lee's ordeal and Ars' reporting on the matter, and they share new accounts that sound similar to complaints we've seen reported online.

Perrin and Bayerl's complaint says Perrin bought "at least" eight SanDisk Extreme SSDs off Amazon, including 2TB and 4TB Extreme and 4TB Extreme Pro models, and that Perrin "lost all data stored on several SanDisk SSDs."

Similarly, Bayerl reportedly bought "at least two" Extreme SSDs, including a 4TB Extreme, off Amazon. The complaint claims the drives still had busted firmware:

Plaintiff Bayerl has experienced the failure of two drives within minutes of each other and is now reluctant to use SanDisk Extreme products. Due to the nature of his work and the data on the devices, Plaintiff Bayerl spent nearly $8,000 on only partially successful efforts to retrieve the data from the failed drives through various data recovery third parties. These efforts also determined that the issue was caused by faulty internal firmware on the drives.

Perrin and Bayerl's complaint mentions the 2TB Extreme, which Western Digital hasn't officially confirmed as an affected device. A separate complaint filed on Wednesday mentions the 500GB and 1TB Extreme-series and My Passport models, which Western Digital hasn't said are affected.

Here are the drives Western Digital has said are affected:

  • SanDisk Extreme Portable 4TB (SDSSDE61-4T00)
  • SanDisk Extreme Pro Portable 4TB (SDSSDE81-4T00)
  • SanDisk Extreme Pro Portable 2TB (SDSSDE81-2T00)
  • SanDisk Extreme Pro Portable 1TB (SDSSDE81-1T00)
  • Western Digital My Passport 4TB (WDBAGF0040BGY).

Perrin and Bayerl's complaint says that "the now-known issues with the defective SanDisk SSDs and significant risk of permanent data loss, has rendered the SanDisk SSDs worthless to individuals seeking reliable data storage."

"Worthless" is also used in the complaint filed Wednesday by Nathan Krum. The complaint filed Thursday on behalf of Saif Jafri also dubbed drives Western Digital named in its firmware update page, as well as the SanDisk Pro-G40 (PetaPixel recently claimed this drive broke after less than a month, but Ars has been unable to determine if the drive has a widespread problem), as "worthless."

Jafri's complaint says he bought an Extreme Pro (capacity not specified) because he was on an extended van trip and needed storage for drone footage, photos, and travel mementos. The drive reportedly "failed only a few weeks after" purchase.

"He had written data to the Drive no more than a handful of times, yet he nonetheless lost precious personal data," the complaint says.

The complaints also note that Western Digital's 30-day return and five-year warranty policies don't remedy lost data. The cases seek restitution, including damages, and for Western Digital to stop selling the affected drives until they're fixed or the problems are fully disclosed on all labels, packaging, and advertising.

Sloss told Ars that challenges of the case might include establishing how frequently drives failed after Western Digital shared its May firmware update.

"We believe the case is strong, that Western Digital’s response to the issue has been delayed, inadequate, and incomplete, and we believe people are continuing to purchase defective SSDs based on misleading information Western Digital has provided," Sloss said.

Sloss said that firms frequently agree to prosecute similar cases together, with one firm leading. He believes there could be even more law firms investigating claims that may file complaints against Western Digital.

Western Digital told Ars yesterday that it "does not comment on pending litigation."

 

Archived version: https://archive.ph/KYO3X

On Thursday, two more lawsuits were filed against Western Digital over its SanDisk Extreme series and My Passport portable SSDs. That brings the number of class-action complaints filed against Western Digital to three in two days.

In May, Ars Technica reported about customer complaints that claimed SanDisk Extreme SSDs were abruptly wiping data and becoming unmountable. Ars senior editor Lee Hutchinson also experienced this problem with two Extreme SSDs. Western Digital, which owns SanDisk, released a firmware update in late May, saying that currently shipping products weren't impacted. But the company didn't mention customer complaints of lost data, only that drives could "unexpectedly disconnect from a computer."

Further, last week The Verge claimed a replacement drive it received after the firmware update still wiped its data and became unreadable, and there are some complaints on Reddit pointing to recent problems with Extreme drives.

All three cases (one, two, and three) filed against Western Digital this week seek class-action certification (Ars was told it can take years for a judge to officially state certification and that cases may proceed with class-wide resolutions possibly occurring before official certification). Ian Sloss, one of the lawyers representing Matthew Perrin and Brian Bayerl in a complaint filed yesterday, told Ars he doesn't believe class-action certification will be a major barrier in a case "where there is a common defect in the firmware that is consistent in all devices." He added that defect cases are "ripe for class treatment."

Familiar stories

Both complaints filed yesterday reference Lee's ordeal and Ars' reporting on the matter, and they share new accounts that sound similar to complaints we've seen reported online.

Perrin and Bayerl's complaint says Perrin bought "at least" eight SanDisk Extreme SSDs off Amazon, including 2TB and 4TB Extreme and 4TB Extreme Pro models, and that Perrin "lost all data stored on several SanDisk SSDs."

Similarly, Bayerl reportedly bought "at least two" Extreme SSDs, including a 4TB Extreme, off Amazon. The complaint claims the drives still had busted firmware:

Plaintiff Bayerl has experienced the failure of two drives within minutes of each other and is now reluctant to use SanDisk Extreme products. Due to the nature of his work and the data on the devices, Plaintiff Bayerl spent nearly $8,000 on only partially successful efforts to retrieve the data from the failed drives through various data recovery third parties. These efforts also determined that the issue was caused by faulty internal firmware on the drives.

Perrin and Bayerl's complaint mentions the 2TB Extreme, which Western Digital hasn't officially confirmed as an affected device. A separate complaint filed on Wednesday mentions the 500GB and 1TB Extreme-series and My Passport models, which Western Digital hasn't said are affected.

Here are the drives Western Digital has said are affected:

  • SanDisk Extreme Portable 4TB (SDSSDE61-4T00)
  • SanDisk Extreme Pro Portable 4TB (SDSSDE81-4T00)
  • SanDisk Extreme Pro Portable 2TB (SDSSDE81-2T00)
  • SanDisk Extreme Pro Portable 1TB (SDSSDE81-1T00)
  • Western Digital My Passport 4TB (WDBAGF0040BGY).

Perrin and Bayerl's complaint says that "the now-known issues with the defective SanDisk SSDs and significant risk of permanent data loss, has rendered the SanDisk SSDs worthless to individuals seeking reliable data storage."

"Worthless" is also used in the complaint filed Wednesday by Nathan Krum. The complaint filed Thursday on behalf of Saif Jafri also dubbed drives Western Digital named in its firmware update page, as well as the SanDisk Pro-G40 (PetaPixel recently claimed this drive broke after less than a month, but Ars has been unable to determine if the drive has a widespread problem), as "worthless."

Jafri's complaint says he bought an Extreme Pro (capacity not specified) because he was on an extended van trip and needed storage for drone footage, photos, and travel mementos. The drive reportedly "failed only a few weeks after" purchase.

"He had written data to the Drive no more than a handful of times, yet he nonetheless lost precious personal data," the complaint says.

The complaints also note that Western Digital's 30-day return and five-year warranty policies don't remedy lost data. The cases seek restitution, including damages, and for Western Digital to stop selling the affected drives until they're fixed or the problems are fully disclosed on all labels, packaging, and advertising.

Sloss told Ars that challenges of the case might include establishing how frequently drives failed after Western Digital shared its May firmware update.

"We believe the case is strong, that Western Digital’s response to the issue has been delayed, inadequate, and incomplete, and we believe people are continuing to purchase defective SSDs based on misleading information Western Digital has provided," Sloss said.

Sloss said that firms frequently agree to prosecute similar cases together, with one firm leading. He believes there could be even more law firms investigating claims that may file complaints against Western Digital.

Western Digital told Ars yesterday that it "does not comment on pending litigation."

[–] [email protected] 24 points 1 year ago (2 children)

They did see the criticism; in fact a lot of it was aimed directly at them. But they thought that they were right.

[–] [email protected] 9 points 1 year ago

A spokesperson told Bloomberg that the fee will "help cover the costs of running a separate infrastructure and measuring its effectiveness." So a significant part of the fee is to pay for measuring it? What's that phrase about the bureaucracy expanding to meet the needs of the expanding bureaucracy again...?

[–] [email protected] 3 points 1 year ago

I did use the cross-post feature. Many apps do not recognise or acknowledge cross-posting yet which might explain why this article may have appeared multiple times for you.

[–] [email protected] 8 points 1 year ago

I did use the cross-post feature. Many apps do not recognise or acknowledge cross-posting yet which might explain why this article may have appeared multiple times for you.

[–] [email protected] 12 points 1 year ago

This is why Sony was making such a big deal about Call of Duty during the discussions about Microsoft acquiring Activision (owners of the Call of Duty franchise). Sony wanted reassurance that the Call of Duty games would still come out on the PlayStation consoles, and not be exclusive to Microsoft's platforms (Xbox and Windows). When you see that Call of Duty has been the best selling game nearly every year recently, you can understand Sony's plea.

[–] [email protected] 3 points 1 year ago

I think people criticized Temtem for being too microtransaction heavy.

Steam link for those interested: https://store.steampowered.com/app/745920/Temtem/

view more: next ›