But the disturbing thread running through all these requests is how easy it’s become for copyright trolls to leverage the DMCA to intimidate providers
I remember this issue being pointed out by the more vocal critics of the dmca when the bill was working its way through Congress. They warned that "remove first, ask questions later" would be abused by corporations in this exact manner with effectively no recourse for people who can't afford a lawyer for every single time there victimized by a wrongful takedown request.
And here we are, decades later, and it's been a problem this whole time.
It's not the employees' fault, saying they should get no sympathy is a dick move.
That aside, I agree the TSA is a great example of the kind of spending that needs cut and the department dissolved.