this post was submitted on 26 Oct 2023
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Monero

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cross-posted from: https://monero.town/post/894746

My Experience:

  • Used on October 24th, 2023
  • First time customer
  • Purchase a game key

The Positives:

  • Easy to navigate their website and pay
  • Relatively fast payments, coinpayments said it would succeed after 3 confirmations, but it took 10 confirmations

The Negatives:

  • Opened a support ticket and the support person said” it might be worth contacting our support team directly at [email protected]. They will be able to investigate the issue and provide you with a resolution.” due to not receiving my product after over 50 confirmations…
  • Haven't received my product yet
  • They have a button below called “Click Here to Fix Awaiting Payment Order” and I have submitted proof, and they provided no response even far after their time frame of 1 hour.

Rating:

0/5 – Product has not been received

Recommendation:

0/5 – Not recommended

Update

Still no response from support regarding the purchased game key. At this status it's an SCAM

Update 10/25

No response on the issue, labeling it as a scam

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[–] [email protected] 2 points 10 months ago (1 children)

I've purchased 10s of games from here without issue. I'm sorry they let you down. I hope you get your game.

[–] [email protected] 1 points 10 months ago

It’s unfortunate there is no communication regarding the issue and I opened a new issue they closed the new issue linked the current issue and never commented…