I don’t think anything in the Django ORM is truly async yet, they only just finalized the async API, but the implementations of those APIs are just sync_to_async under the hood for the moment.
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The linked example repo would suggest some part of it is indeed async. At least with psycopg 3 and postgres. The async version is able to serve multiple concurrent requests that make database calls. It uses just one worker. The sync version just hangs loading one request at a time.
*edit looking at the source more, yes everything seems to use sync_to_async under the hood. I wonder if the observed performance improvement is just something small like the database connection being async.
I didn’t look super closely at the example app, but it looks like it is comparing a sync vs async view? Or wsgi vs asgi? I think even with a single wsgi worker running sync code you should be able to handle more than one request at once if they’re IO bound (e.g. waiting on db queries), since each request runs in its own thread. Although that might still require using a different kind of gunicorn worker to make it use a thread per request like that.
To answer your original question, we “sort of” use async in production, but only by using asgi and the uvicorn worker class. All of our view/orm code is sync still. We do not get a very large volume of requests at all but I haven’t seen any performance issues due to concurrent or long-running requests using this setup for a few years now.