this post was submitted on 24 Sep 2023
20 points (95.5% liked)

techsupport

2496 readers
49 users here now

The Lemmy community will help you with your tech problems and questions about anything here. Do not be shy, we will try to help you.

If something works or if you find a solution to your problem let us know it will be greatly apreciated.

Rules: instance rules + stay on topic

Partnered communities:

You Should Know

Reddit

Software gore

Recommendations

founded 2 years ago
MODERATORS
 
top 12 comments
sorted by: hot top controversial new old
[–] whynotzoidberg 9 points 1 year ago

Generally speaking, no.

That being said, I would run some other tests, to other endpoints and with other speed test providers, to confirm or deny what’s going on. Then, if I could nail down a pattern (e.g., routes to Madtown suffer but routes to Portland ME are low latency), I’d run it up my ISPs flagpole as a service issue.

[–] [email protected] 6 points 1 year ago (1 children)

Upload speeds, on many internet connections, have been known to be capped -- typically a provider-enforced cap. What type of connection are you using remotely? Fiber, cable, hotspot, etc.?

[–] CowardVenus15 1 points 1 year ago (1 children)

Cable internet from Optimum (formerly suddenlink)

[–] [email protected] 3 points 1 year ago* (last edited 1 year ago)

Dang. On a quick web search, it looks like that service provider has, in fact, capped their upload speeds to about 35mbps.

Because of this cap, uploads are going to be even worse when not on your network directly, in some cases -- say, attempting to upload something from a coffee shop.

That may explain the poor speeds, although there could be other factors. Sorry to respond with bad news!

[–] CowardVenus15 4 points 1 year ago (1 children)

I should clarify I’m trying to troubleshoot my upload so my brother can use my Plex server easier.

[–] mvirts 2 points 1 year ago* (last edited 1 year ago) (1 children)

I don't use Plex, what kind of bandwidth does it need? If he has good download you could set up a small cloud machine to proxy the traffic... maybe... I mean I don't know anything about Plex but in theory this could work

[–] CowardVenus15 1 points 1 year ago (1 children)

I decent 1080p video file can be around 3 Mbps. I thought my setup would be fine since I pay for 30 Mbps upload speeds, but it seems I don’t actually achieve that outside of my local area. I would fear that a cloud machine would suffer the same rate limit

[–] mvirts 1 points 1 year ago

Has your brother tried using your Plex?

[–] [email protected] -3 points 1 year ago (1 children)

I'm not sure you know what 90% is

[–] CowardVenus15 4 points 1 year ago (1 children)

Ok fine 93.3%. I didn’t think that was very important

[–] [email protected] 0 points 1 year ago (1 children)

I think he means that a 90% drop would be 90 Mbps. This is more like a 7% drop.

[–] CowardVenus15 5 points 1 year ago

I should’ve specified that I’m concerned about the drop in upload speed not download