We are awful with human to human communication and AI hasn't helped with that. We need the technology (or straight up common sense) to get humans to listen to and watch other animals, more than talk. (Yes, I'm being nitpicky about the headline.)
Let alone beings which use smells to communicate. That one I'll need a lot of help with. My sense of smell is awful just in comparison to other human beings.
It took scientists forever to say animals might have feelings. Meanwhile, anyone who has spent any time with animals already knows this.