this post was submitted on 20 Sep 2023
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Hello Lemmy,

We finaly moved to a new place with fiber connection woop! ISP installed ZXHN F670L FTTH next to entrance door where electronic cabinet is. Appartment is just 60 m2 and we have issues with wifi signal.

Tv (Xiaomi TV stick) is mounted on the wall just 4-5 m from the router (no door, just corner of the wall is barrier from the line of sight). I can see 2.4 GHz wifi at 50% signal and 5 GHz takes like 30 sec to even show on TV menu. 5 GHz wifi is at 20-30% only and when I connect its unusable.

PC in next room is losing connection all the time and thats behind 2 walls.

If Im not just next to a router, I have better signal from 2 neighbours that use same ISP (I can tell from SSID).

I called them and they said techician will come on monday to check and possibly replace router with some Huawei model.

I still have old (coax cable) router from old place, I placed it in same spot for testing and signal is much better. Still not perfect, but TV has 80-90% and PC in next room is almost the same.

Do I just have crappy router or my walls are wifi unfriendly what do you think? I dont need super high speed on wifi, but I need stable connection (2 android phones, 1 work laptop, 2 smart switches and few smart appliances). More important devices like server and main PC are using cable connection. This router has 1GB LAN ports and Im fine with that since my speed is 300/100 only. 100 Mbps would be plenty for Wifi.

Should I stick with 2.4 GHz and fight with neighbour routers? Can I expect better signal from Huawei (sorry dont know exact model yet)? What if ISP cant provide proper solution, what wifi AP would you recommend? I could place AP in another room and connect to a router via UTP cable.

Thx in advance

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[–] [email protected] 6 points 1 year ago (1 children)

https://discord.com/servers/8311-886329492438671420

Get rid of their junk equipment and put something decent in. Discord link is a group dedicated to doing just that. You may find info for your specific ISP.

If you do it right, you won't even need their gear inline at all.

[–] [email protected] 1 points 1 year ago

Thank you, I will probably ask on discord as well. Shame its US/CA based, Im in Croatia (sad part of EU). Getting rid of ISP equipemment sounds amazing

[–] [email protected] 4 points 1 year ago (1 children)

Not every ISP allows this, but my ISP router is in Bridge mode and forwards all the traffic to my own wifi router. This means I get to place the thing and have full control over my wifi.

[–] [email protected] 1 points 1 year ago (1 children)

Thanks. I dont see that option in router settings unfortunately, but I was thinking about that. I might ask ISP to change to bridge mode if thats even possible from their side. I used to have their DSL router in bridge mode long time ago. What router do you use?

[–] [email protected] 1 points 1 year ago* (last edited 1 year ago) (1 children)
[–] [email protected] 1 points 1 year ago
[–] [email protected] 4 points 1 year ago* (last edited 1 year ago) (1 children)

Combination wifi & router devices are notoriously unstable. Those provided by ISPs are particularly bad. If you have the ability and the funds, spend a little more to get a prosumer router and wireless AP as separate devices that connect to your modem in bridge mode. In the long run, for me anyway, the stability and reliability of this kind of setup paid for itself quickly in less of my time wasted. My setup: my own cable modem per the specs my ISP provided, a unifi edge router X, and a unifi AP. I already had a server so I installed the AP management software on it, but unifi also sells a single board device to run that. Everything except the AP live in a little electronics cabinet tucked away. The AP gets it's power over Ethernet, so it can be mounted to a better placement with regard to walls, doors, pipes, etc. on a wall or ceiling with only a length of Ethernet cable running to the router. The AP itself just looks like a hand sized bump of white on the wall. I turned off the AP's status lights once it was setup so that it remains as discreet as possible. Adding a WiFi repeater from unifi nearer to the one room I still had a little trouble with was almost as easy as plugging it into the wall outlet.

Not everyone can or should go this route, and it was a learning experience for me with some growing pains, but in the end it was worth it to me. UniFi isn't the only game in town either. Either way separating your network devices so that each only does one job (the modem connects, the router routes, and the AP does wifi) means that one underpowered chip isn't being crushed under the weight of too many tasks at once.

[–] [email protected] 1 points 1 year ago

Thank you for detailes answer. I might go that route, but need to find slsuitable device(s). Ill check what unifi sells on our market

[–] talkingpumpkin 2 points 1 year ago (1 children)

One thing you can try doing before throwing away the router (which is probably the exact same one your neighbor use) is checking the channel situation in your condo with an app like WiFiAnalyzer and also try moving the router around (some spots are better than others - and hi up is usually better)

That said, ISP routers are often terrible.

[–] [email protected] 1 points 1 year ago (1 children)

Thank you. I changed both 2.4 and 5 GHz channels already. Moving router helps a lot, but short fiber doesnt let me to move it to any other wall. Router is on the cardboard box on the floor for now. I could mount it above cabinet, but seems like its just tad better there. Not worth IMO, I need to cut the cabinet door to guide all cables... If new router doesnt help Ill probably buy wifi AP and mount it in another room where I have LAN connection already. I could also replace wifi antennas, but feels wrong to invest in such a bad device that I dont even own. Its just funny how bad it is and we are talking about <5m distance

[–] CosmicTurtle 2 points 1 year ago (1 children)

You should be able to request a longer fiber cable from your ISP. Hell, the last time I got FiOS, the tech didn't feel like cutting the line so he gave me the spool.

[–] [email protected] 2 points 1 year ago (2 children)

Good to know thx, I hope I wont need it tho. In case I want to extend the cable, do I need some kind of extender, coupler or crimping tool? I never had fiber before

[–] CosmicTurtle 1 points 1 year ago

This is not something you do yourself. I mean you can but joining a fiber cable requires equipment that doesn't make sense to buy if you're using it once.

That said your ISP will send you a longer cable. Should be completely free. Just ask them about it.

[–] [email protected] 1 points 1 year ago (1 children)

How does fiber termination looks like? If something like that https://www.markertek.com/productImage/HI-RES/932-153-1D2.JPG you can by extension cable.

[–] [email protected] 1 points 1 year ago (1 children)
[–] [email protected] 1 points 1 year ago (1 children)

could you post a photo somehow?

[–] [email protected] 1 points 1 year ago

Im thinking about guiding it next to existing UTP cable from another room and then use UTP to connect with a switch in cabinet. But feels like its easier to just buy AP

[–] [email protected] 1 points 1 year ago

Update: they replaced a router with Huawei HG8145V5 and wifi was much much better, but freaking UI was supper laggy and I couodnt change some settings (like wifi channel) so I insisted on new one (again huawei) which finally arrived today. Getting almost full signal everywhere and 170/130 on speed test in the worst spot and UI is perfectly fine. Our walls and cabinet might be bad for wifi, but obviously ISP routers are just crap. I also found out bridge mode is not possible. Ill stick with this one for now, lets hope this serial number is lucky 😉

Thank you all for help

[–] [email protected] 1 points 1 year ago (1 children)

You can do a lot better by buying your own modem and router, but that can be expensive. The thing you're doing right now is a good idea if you don't want to spend a lot of money, whine at your internet provider and get them to send you a better router.

[–] [email protected] 1 points 1 year ago (1 children)

Thx for comment. It would be nice if they replace router and fix the problem, but Im aware their equipment is trash. Im not hoping too much honestly. Good to see all comments here to be more aware of truth. Ill probably buy my own router/modem/ap just need to figure out whats best for me.

[–] whoxtank28 1 points 1 year ago (1 children)

I called them out for a service, was having them move my fiber box to a different room. When the guy was here, I asked if he could replace my router with a newer model, and he replaced it with the best and newest one they provide lol.

[–] [email protected] 1 points 1 year ago

Thx for tip. My ISP have 2 routers only, ZTE and one more Huawei. Maybe my ZTE is broken or Huawei is better, will see on monday.