this post was submitted on 09 Sep 2023
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I just started watching Voyager on Paramount Plus today, and noticed that the first two episodes, which are shown together, are presented as the appropriate 4:3 aspect ratio, but Episode 3 "Parallax" is presented in a distorted 16:9 or 16:10 format. I see no option to change this in Paramount Plus settings, and my Vizio TV will also not allow me to alter what ratio is being displayed.

Anyone else have this issue? Is this going to persist for the entire series? I didn't have this issue at all with TOS, Animated, TNG, or DS9.

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[–] [email protected] 10 points 9 months ago (3 children)

I have the same problem with the Paramount+ app on my LG TV. If the commercials that run before the episode are widescreen, it will stretch the episode from the original aspect ratio. Letting the episode play for about a minute, then exiting to the menu and resuming playback seems to pop it back to 4:3 for me.

[–] [email protected] 4 points 9 months ago (1 children)

Wait, commercials? Since when are there commercials on Paramount+?

[–] [email protected] 5 points 9 months ago* (last edited 9 months ago) (3 children)

There are two subscription prices - the more expensive one has no ads, the cheaper one has ads.

[–] 5too 4 points 9 months ago* (last edited 9 months ago)

I've got the cheaper commercial driven subscription, but I only see commercials on my Roku - if I browse to the Web site, it's still commercial free!

Paramount+ still feels pretty buggy in general.

[–] [email protected] 3 points 9 months ago* (last edited 9 months ago)

Even if you get the ad-free plan, you might get "internal" commercials for other Paramount plus shows. Just pre-roll ads though. Also, the Paramount logo counts as an ad and you can't skip it. I'll never get those 5 seconds back.

[–] [email protected] 0 points 9 months ago

the cheaper one has ads That used to be over-the-air, broadcast tv. Monopolies gotta gouge.

[–] [email protected] 2 points 9 months ago

This ended up being the problem! I had it happen a few more times, always after ads, and backing out and playing did fix it. Thank you for the solution! Paramount really is a buggy mess of an app.

[–] [email protected] 1 points 9 months ago

hmmm. i have an old LG smart TV (webOS v1), I wonder if it would be possible to sideload the Paramount app to it, somehow, and see if it would work.. I think it's currently flagged as requiring webOS v3+

[–] [email protected] 7 points 9 months ago

One of many reasons I prefer keeping my own media collection: full control over the playback experience.

[–] AnotherPerson 5 points 9 months ago

Streaming services and aspect ratios are always an issues. That and what "cut" of the video they got.

[–] [email protected] 5 points 9 months ago

I don't know what the deal was with that episode, but Time And Again is playing in 4:3. So I guess it's just that one episode.

[–] [email protected] 2 points 9 months ago

Voyager episodes 1-4 all display in 4:3 on Paramount Plus for me on PC and iPhone.