this post was submitted on 05 Sep 2023
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Hello,

Finally built a new rig, and wanted to ditch Windows.

Got KDE neon up and running, booted into it, got my browser mostly back to how I like it, ran an update for my video card. I didn't notice the screen blackout and come back like it normally would for a video update, but I don't think that has anything to do with my current issue. I tried to restart to make sure it was running, and the update part of discover showed up and said I had a couple hundred updates to get, no big surprise there, since it is a fresh install.

Then it hung on fetching updates, and while I could browse my list of programs, I couldn't do anything else. So I did a hard shut down and powered back up.

It sticks on some kennel warnings and won't go any further.

Obviously I can't really do anything from there that I know of.

I also can't even get it to boot with the install media. That just sticks on a black screen. I can tell the monitor is actually showing black, as it doesn't give the "NO SIGNAL" warning. I have no idea what to do from here since I can't get it to react to anything, much less know how to fix anything if I could get in.

As for what the warnings say, there are 6 or so lines saying the same thing: problem blacklisting hash (-13), and one more that says nvme2: failed to set APST feature (2)

I haven't put anything on nvme2 yet, I haven't even formatted it yet, just the primary drive (nvme0). So I'm not sure what could possibly be wrong with it yet.

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[–] vaselined 3 points 1 year ago (1 children)

Go to uefi. Change boot order to install media. Boot from it. And do a complete fresh install.

[–] [email protected] 1 points 1 year ago (1 children)

This is annoying, but better now than after I get settled in.

Do you know anything I might've done to cause this? I don't wanna do whatever it was again.

[–] [email protected] 1 points 1 year ago (1 children)

when you reinstall, try to use btrfs (idk if kde neon support it in the installer)

then use timeshift to do a snapshot every day and a snapshot before upgrade. but set it up so that there are not more than ~10 snapshots.

next time something goes wrong you can restore the last snapshot.

Some distros also set it so you have previous snapshots as boot entries in grub.

[–] [email protected] 1 points 1 year ago* (last edited 1 year ago)

It was an option, but I was planning on trying a couple different distros, and I know ext4 has better compatibility, and didn't want to format the whole drive back and forth, or have multiple systems at once time on different partitions. Once I settle permanently if it is an option I've heard some say it's better, but haven't looked into it yet.

Edit: just realized this sounds a little consider to the other comment.

What I mean to say is at least it was before I installed any programs and got to try it out. Based on another comment, I now know this is a rolling release which is not something I'm interested in anyway.

[–] [email protected] 3 points 1 year ago (1 children)
[–] [email protected] 1 points 1 year ago (2 children)

MSI MAG Z790 Tomahawk

i7 13700k

Kingston 2x32GB Ripjaws Either Z5 or S5, I can't remember off the top of my head.

RAM is misbehaving too. I got 64GB for this, but only one slot seems to want to work so far, so at the moment just 32. I don't think this is related to this issue though.

2 different 2TB M.2 nvme, and another older 512GB. All 3 unused until now.

RTX 3070ti, got used, but still works fine. At least from what I've gotten to try it out so far, I can't boot to start downloading games yet to really try it out.

[–] taco_ballerina 3 points 1 year ago (1 children)

If your memory is not stable you're always going to have weird problems. I would get to the bottom of that first before anything else.

[–] [email protected] 2 points 1 year ago (1 children)

Well I have no idea what to check or how in that regard.

New build, new hardware, and got me, totally new OS.

[–] taco_ballerina 2 points 1 year ago (1 children)

Not too different than on Windows. Stress tests, MemTest86, disable/enable XMP, double check voltage, update your BIOS. Check that your RAM is on the motherboard's qualified vendor list. It might be worth making a separate post about it.

[–] [email protected] 1 points 1 year ago (1 children)

I meant I don't know how to do that given that it won't boot with both sticks in. Another weird thing is the shot the motherboard says to use first is not working, but the door it says to use 2nd is.

QVL lists this exact memory, but only the smaller version (2x16 instead of 2x32). Not sure if that would cause an issue, especially since one stick works at a time. So clearly the sticks themselves aren't bad, they both work one at a time. Max compatible capacity is 192, so I would think you'd be able to get there somehow. I can double check voltage, but I haven't touched it, and I would assume the default is safe. But maybe that's on me for assuming.

I can try toggling xmp, but that doesn't seem likely. I'll give it a shot in a couple hours.

As for bios update, I haven't checked into it yet, but they gave a usb with some updater that's meant to be run under Windows, I don't know how I would use that or what I would do instead. I figured I could get it running before I got that done but maybe it needs to be done sooner than I thought.

Either way I'll try to figure out both of those ideas before making another thread for that.

[–] taco_ballerina 1 points 1 year ago

I think it's worth looking into before pointing a finger at any particular OS. If your troubleshooting requires you to install Windows, go for it. My gut feeling is that the memory requires more voltage but that's not based on anything but my own experience. Go through all the troubleshooting steps.

[–] [email protected] -4 points 1 year ago (1 children)

Why did you choose kde neon wouldn't fedora be better for you ...

[–] [email protected] 5 points 1 year ago* (last edited 1 year ago) (2 children)

Filling up the Linux bingo card quick this morning...

Noobs: "Help! How can I do X?"
Community: "Pfft! Why do you want to X? You should be using Y instead."

[–] [email protected] 1 points 1 year ago* (last edited 1 year ago) (1 children)

Well the hardware he has better support on the recent releases.KDE neon wouldn't be a good choice for it and kde neon is a rolling release of KDE so there are more bugs than normal ubuntu

[–] [email protected] 3 points 1 year ago* (last edited 1 year ago) (2 children)

Not sure how I was supposed to know that without being familiar with either of them yet. 🙃

[–] [email protected] 0 points 1 year ago (1 children)

Then how did you even choose you distro man

[–] [email protected] 1 points 1 year ago (1 children)

I always figured I'd have to try several to figure out what I wanted without knowing the difference between any of them.

Ubuntu was too obvious a choice, so I skipped it like I used to skip top 40 radio stations.

So I just kinda looked around at some less popular ones that still had guts of a popular choice. KDE sounds better than GNOME to me, and a friend of mine who took the plunge already is using Kubuntu and like it. So I landed here for my first rodeo. I've I dive in I figured I'd start absorbing more knowledge, since it's far easier to want to learn more once you have at least one familiar starting point and know some lingo, and once you're actively using it and have more of a personal stake in it. I got the installer prepped a couple weeks ago and only found out a few days ago that rolling release distros were a thing. I knew Ubuntu had a regular and LTS version from when I messed with a live CD version about 20 years ago, but didn't see that option with this one, so at the time I thought it only had a regular version.

Picked up the used GPU from him a few days ago and he mentioned rolling release then, which is how I learned they existed. Didn't realize this was one until you said that.

Given that new info, I'm more than open to trying fedora because of that.

But I hope that answers your question.

[–] [email protected] 1 points 1 year ago* (last edited 1 year ago) (1 children)

Sorry if I confused you there it is ubuntu LTS in the base but the KDE desktop is rolling that's the only difference so semi-rolling would be the proper word.And I said fedora since it is updated more frequently than ubuntu LTS.

[–] [email protected] 0 points 1 year ago (1 children)

That makes more sense in how I looked at it in the first place. I prefer a more stable one, so it makes sense that I saw it because of being based on an LTS. I didn't realize the KDE part was updated more often. That's not terrible.

Unfortunately I think I'm gonna have to get a new board anyway, so it's gonna be moot for a while. One channel of RAM seems to be borked. There is a tiny amount of hair in one door and I don't think that's causing it, but I'm gonna go out next time I get a chance to get a can of compressed air, since mine was apparently gone.

But it's more likely a bent pin or bad board at this point. Very frustrating.

[–] [email protected] 1 points 1 year ago (1 children)

For the nvidia card it may be terrible. I have one it would always black screen after every update.KDE is pretty much halted for now since they are getting ready for plasma 6. There are not much resources for KDE neon compared to other main ones.

[–] [email protected] 1 points 1 year ago (1 children)

Right. And based on your earlier comment when I get a working board I will probably just try fedora next.

[–] [email protected] 1 points 1 year ago (1 children)

If you want a different desktop there are fedora spins just like ubuntu spins.

[–] [email protected] 1 points 1 year ago (1 children)

I still like the idea of plasma, so that's my intention atm.

[–] [email protected] 1 points 1 year ago

Fedora KDE is there as an option in fedora spins.

[–] [email protected] 1 points 1 year ago* (last edited 1 year ago) (1 children)

Before even commenting this do you even know what KDE neon is ? It's a distro , I would recommend to intermediates than newbies because of the troubleshooting you need to do everytime when updating.Arch was more easy than using this.

[–] [email protected] 1 points 1 year ago (1 children)

Check out the one-man band. "Don't you know that I'm smarter than you?" and "I use Arch, btw" in one comment!

[–] [email protected] 1 points 1 year ago (1 children)

I am using arch as reference for a difficulty scale since most of us have already tried installing arch.The point is it's difficult in using KDE neon without proper knowledge.

[–] [email protected] 1 points 1 year ago

Anything and everything is difficult without proper knowledge. These comments add nothing to the conversation, but they do promote negative stereotypes within the community. Be better.