Etsy Sellers

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A community for those who have a shop or shops on Etsy, to discuss issues, ask questions, and get help with your shop.

Rules:

-Don't spam too much please.

-Be helpful to others if you can.

-Don't make it necessary to add more rules please.

founded 2 years ago

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HypnoticGuy

NEVER use Google to get the Etsy customer service number! (self.etsysellers)

submitted 2 years ago by HypnoticGuy to c/etsysellers

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I keep seeing posts on Reddit about sellers making this mistake, so I thought I would post this warning.

There is no number that a buyer or seller can call to talk to Etsy customer service. The only way to talk to a customer service representative at Etsy is to request a call-back through the Etsy site.

The phone number that has been coming up for people when they try to use Google to get the Etsy phone number is a scam. Whoever answers the number tries to trick the caller into downloading an app on their phone to resolve their problem. I have no idea what this app would do, because I have not read about anyone actually falling for the scam. But, Etsy will NEVER ask you to download an app to your phone for any reason.

I hope this note keeps sellers from falling for this scam.

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